based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Illinois is heading in the wrong direction. Our Illinois sellers are shocked at the lack of professionalism with the Illinois Realtors. We hear it so much that we are really tired of it. Many agents are discourteous and unprofessional. Incredible number of no shows for appointments without cancellation, lack of any feedback on a showing. Lies and arguments when they are questioned as to why they did not call to cancel. Contracts handwriitten where thet are not legible. Poorly prequalified buyers. We are licensed in Indiana and we rarely have a problem. I dont have stats to back my theory, but it seems like the smaller companies are the ones most guilty of this. Lack of proper training by not working for a Coldwell Banker, Remax, C-21, etc? You tell us.
You provide access to a very wide array of related services at little or no cost to the real estate professional. Very comprehensive!
Helpful people working focused on my needs and making me successful.
The website has tons of helpful information.
good website
Have an office East of Pulaski.
Everyone is helpful when I have questions and I love the convenience of your website. I often use it when I need forms or contracts.
CE, Locations
I have been so impressed with how nice and helpful everyone with Mainstreet has been! I attended the Rock Deluca event on Friday and it was awesome. I feel like the fees are high, but I also don't have anything to compare them to so I don't know if they are on the high end or low.
Close to my office; always able to speak with someone when I need questions answered; continuing education
I do not like the fact that you stopped giving the one day code which makes it difficult to use the sentrilock most of the times. I might consider switching to CAR just for that.
Thank you
Professional and willing to help.
Easy to reach and update with any problems we run into. Great job.
Offering helpful resources to conduct our business, very professional and friendly staff always ready to help with any issues and questions.
Helpful stsff and great location in Downers Grove.
Gotten pricey as the market went south. Tired of ridiculous password changes and rules.
Most active Association that I have been involved with.
always professional, always promoting our business as Realtors
Good educational options. Friendly staff.
A wide variety of member benefits
Offer more CE courses during weekday. Offer more webinars.
THE CUSTOMER SERVICE IS BECOMING LIKE WHEN YOU CALL A GOVERNMENT OFFICE YOU DONT GET INMEDIATE ATTENTION LIKE BEFORE AND SOMETIMES YOU DONT HAVE THE RIGHT ANSWER, I THING YOU HAVE RETRAING THESE PEOPLE, OR CHECK FOR QUALYTY IN THE SERVICE THEY PROVIDE
Educational opportunities
You can always get an answer to a question.
quick, reliable!
Whenever I reach to the association for information on different subjects, I always get someone knowledgeable concerning the issue. I like belonging to an association that can provide me with the tools I need to succeed.
How efficiently everything is communicated to the members.
Nothing wrong, I just don't know anyone that would be interested.
I am having trouble finding descriptions of classes. There are tons of classes available on the calendar, but I would like to read a description of the classes so I know what to sign up for...especially the CE classes.
They always answer my questions and are very polite