Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 13, 2015 — Rated 10 out of 10 by K.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly, helpful & available when needed. Thanks again..great October fest too!
Report a concern   October 13, 2015 — Rated 8 out of 10 by J.P. Mainstreet Organization of Realtors®
What could we do to improve?

Its difficult to reach representatives during business hours. Perhaps its time to increase staff.
Report a concern   October 13, 2015 — Rated 10 out of 10 by S.H. Mainstreet Organization of Realtors®
What do you like about our association services?

My questions are answered quickly and professionally!!
Thank you!!
Report a concern   October 13, 2015 — Rated 5 out of 10 by J.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I do not like the control you have on not letting us use the one day code on the sentrilock boxes we own.
Report a concern   October 13, 2015 — Rated 10 out of 10 by Karen Parent Mainstreet Organization of Realtors®
What do you like about our association services?

Commitment, loyalty, communications.
Report a concern   October 13, 2015 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I don't call often and when I do , I always get an answer and I always receive friendly professional attitude from every person I speak with the phone. When I go in person, I receive very courteous treatment and help. Great group of associates at my Board! Thanks!
Report a concern   October 12, 2015 — Rated 9 out of 10 by J.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent, user-friendly Web site.
Report a concern   October 12, 2015 — Rated 10 out of 10 by J.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Website simplicity and people willing to happily assist when needed via phone
Report a concern   October 12, 2015 — Rated 8 out of 10 by P.S. Mainstreet Organization of Realtors®
What could we do to improve?

It would be nice if we could link all our listings to our websites thru MLS.
Report a concern   October 12, 2015 — Rated 9 out of 10 by K.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like that the association provides information on upcoming training classes and webinars
Report a concern   October 12, 2015 — Rated 10 out of 10 by Gywneth Sathe Mainstreet Organization of Realtors®
What do you like about our association services?

The helpful staff and volunteers
Report a concern   October 12, 2015 — Rated 10 out of 10 by Jennifer Prell Mainstreet Organization of Realtors®
What do you like about our association services?

The SSTF group is full of wonderful caring people who want to help seniors.
Report a concern   October 12, 2015 — Rated 10 out of 10 by Jennifer Ratliff Mainstreet Organization of Realtors®
What do you like about our association services?

Fast service with answers and help!
Report a concern   October 12, 2015 — Rated 5 out of 10 by D.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I really think the fees are excessive.
Report a concern   October 12, 2015 — Rated 10 out of 10 by L.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I call, for whatever reason, I am assisted fully in a polite manner. The staff is always very helpful.
Report a concern   October 12, 2015 — Rated 10 out of 10 by L.H. Mainstreet Organization of Realtors®
What do you like about our association services?

I am enjoying the new member information and the forms section has been helpful.
Report a concern   October 12, 2015 — Rated 2 out of 10 by D.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Put on hold and ask to call back at 2:30 pm on a Monday.
Report a concern   October 12, 2015 — Rated 7 out of 10 by J.T. Mainstreet Organization of Realtors®
What could we do to improve?

Not sure so many issues
Report a concern   October 12, 2015 — Rated 9 out of 10 by J.R. Mainstreet Organization of Realtors®
What do you like about our association services?

I didn't have to wait long for answers.
Report a concern   October 12, 2015 — Rated 5 out of 10 by D.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Teresa is less than pleasant and made me feel like she was doing me a favor to answer my question. Once I pushed back a little she became more pleasant but still...
Report a concern   October 12, 2015 — Rated 9 out of 10 by V.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Provide continuing education.
Report a concern   October 12, 2015 — Rated 10 out of 10 by Henry Kiely Mainstreet Organization of Realtors®
What do you like about our association services?

Education opportunities, user friendly website, convenience and forms and contracts
Report a concern   October 12, 2015 — Rated 10 out of 10 by G.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Education classes, the ability to help provide us with tools. One tool that I hope you can help provide is DocuSign. It is expensive for a small independent company to provide that to their agents but as an organization such as yourself it will help even out the playing field.
Report a concern   October 12, 2015 — Rated 10 out of 10 by R.P. Mainstreet Organization of Realtors®
What do you like about our association services?

All the associates at the main street organization of Realtors are so helpful, friendly, and reliable. I have enjoyed working with them for the past 16 years, as both a broker and managing broker, and always had a great experience with them.
Report a concern   October 12, 2015 — Rated 9 out of 10 by G.L. Mainstreet Organization of Realtors®
What do you like about our association services?

it's ok
Report a concern   October 12, 2015 — Rated 5 out of 10 by M.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fee is why high.
Report a concern   October 11, 2015 — Rated 10 out of 10 by Beverly Tillman Mainstreet Organization of Realtors®
What do you like about our association services?

quick, professional, knowledgeable responses when I contact MoRe
Always ready to serve
Report a concern   October 11, 2015 — Rated 10 out of 10 by Michelle Moss Mainstreet Organization of Realtors®
What do you like about our association services?

When I call the help desk or accounting they are always knowledgeable and thorough.
Report a concern   October 11, 2015 — Rated 6 out of 10 by M.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

For past 15 years, My husband an I have a small property management company in Homewood. Although we fully support Realtor boards, I personally believe our needs are not addressed and property management and leasing does not receive the same level of attention from our board as sales side of business
Report a concern   October 10, 2015 — Rated 8 out of 10 by K.E. Mainstreet Organization of Realtors®
What could we do to improve?

Revise rule about one day codes. makes it impossible to use Sentri Lock. I either have to accompany showings or put on a combo LB. Or make agents get a keycard

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