based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Seriously not enough communication with members.
I went on line to pay my bill for $140,00 but when I signed in it said $270,00 and I could not change that...why????
Nice direction!
I like that fact that they keep improving our services, that we have not had too many increases in dues over the 20+ years I have been a member. I like that every time I need help everyone is helpful, quick to respond and if they do not know the answer they direct me to the right source. I am especially thankful for Theresa D. and Kate S. who have both helped me with problems. And I would never forget the Billing department, who keeps me updated on my agents dues and is considerate of a new Designated Realtor and patient with my questions.
Reliable sources are always appreciated.
make it easier to get from A-B on your website
Very helpful to newcomer
I feel our license law is too prefer the clients, does not protect for our members.
You Rock!
Efficient!
Very helpful.
The team members (especially in education) are very helpful and responsive.
Training and that it is a big network.
Education classes
That's my local organization. Easily available, always ready to answer questions or provide information. A great resource for CE, etc.
You are easily accessible and everyone is friendly & helpful. The website is improving - I use it mostly for market stats. However, the question about recommending it is, IMO, a moot point. I never discuss real estate boards with fellow agents - doesn't come up in conversation.
Everything is fine you are just expensive!
Pretty much all my work friends and associates are already members of Mainstreet.
Easy to navigate. =)
Very friendly and helpful.
Prompt, helpful responses
There is something for everyone
Updated information
very friendly staff. If you has an issue they help you right away.I would like to keep more updated on classes that you have.
Very prompt in answering questions. I like the offering of CE classes, although I would like to see a classroom closer to the Yorkville area for less traffic congestion. I'd like to see mandatory CE classes at a further reduced rate.
If I can't find what I want on my own, I can always get an answer quickly by calling
Change policy on Sentri lockbox
Lynn Madison and Carrie bay.
Everything. Great customer service and complete care
Everyone I've talked to there seems to care and has been helpful.