based on 21438 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lower dues, make them payable in installments. Not all of use are rock star agents. Lower costs for continuing ed.
Easy to reach a live person when calling and the staff is very knowledgeable.
All the services available! The knowledge to attain form any department at Mainstreet
Efficient
Good service, easy to use. Pleasant
Everyone is very helpful and easy to understand. Their attitudes are positive and always helpful.
You are never made to feel inadequate or stupid for not knowing something. Great people ready to help realtors for the 2000s'.
Inis Cohen
Managing Broker/Owner/ Cove Realty
They listened and brought back one day codes!!!!
Everyone is top-notch at Mainstreet!!!
always have answers!
Fees are too high.
Usually very accessible, nice people.
It is all about customer care and service. Some are better than others. I think having a information desk in front would be helpful especially
with the changes in apps on i-phones and other technology changes.
Guiding people to the right site is important and that was a turn off as the person in the center office seemed put out and not very friendly.
It was however the end of the week so that might have been her beef. Tired or Sluggish it looked like to me.
more online help that is relevant to agent
The costs keep going up for a lot of useless add on programs. I used to feel We had the best Assoc. But am finding that they have grown to big and lost sight of the needs of the Realtor.
They have the knowledge and resources to accurately inform new brokers about the constantly changing real estate landscape.
I don't see the benefit and I am not a fan of the Sentrilock
I appreciate that MORe offers many free or low cost educational opportunities, stays current if not ahead of the curve with technology and has been very good with customer service.
The dues/fees are killing me!
The support and training available to new agents.
Every time when I called with questions there is always someone with the answers.
The website contains a ton of information. I always get my questions answered when I call MORE.
All the products and services you offer
With decline of Illinois realtors, the association makes up the difference by adding additional fees to those of us that are trying to maintain. No additional incentives or perks have been added for members.
They are always thinking of the Realtor. Services are easy to use.
Answered my question immediately. Love that it's on line as I am out of state and needed to know if my due were due.
Saturday and offices closed. Dues deadline today and couldn't find password. Freaking out! So glad info on file and automatic email in place. Got dues paid on time. You guys are very efficient!!!!!
Stop raising the prices! The mls dues were $170 and now they have increased to $195.
Give us a menu of services and costs. Not everyone uses everything, but we still have to pay for it!
Provide so much knowledge
Mainstreet is extremely professional, in addition to offering everything from educational classes, speakers, forms & documents and support.