- Phone: 630.324.8400
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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Live people on the phone
Not enough free resources/webinars/courses for new agents. Not impressed.
The ease of using the computer and finding all of the information. Plus, when ever I have had a question, I am connected with a live person to speak with... I really appreciate that.
Too expensive
Fees are very high. Having had gone through the hassle of no one day codes.
Prompt response time.
Quick accessibility. I can always get an answer quickly.
always efficient knowledgeable staff
As an agent, I'm tired of our dues going up. I would like to see surveys asking us about our input on fees that are mandatory or voluntary. I just paid my MLS Dues that went up $25 for what? Next, I have to pay my annual Association dues that also went up.
I feel I'm not getting any more out of my association.
I was able to get the information I needed. I was trying to complete a form and kept getting an error message
They are always polite and helpful when you call
Great communication and fast responses from MORe staff. Thank you!
Good communication Great website
When we call to pay our dues, it should be free. it is our Association
29061
Fast response to questions
I have been a real estate agent for 30 years. I think that the dues are getting a bit out of reach for the vast majority of agents. While I do see an effort by your employees to field complaints efficiently and resolve issues I still feel that the increase in dues is unwarranted.
Easy
As I now only work part-time in real estate, i don't know what else could be improved on except the hearing/mediation process on cases between agents/companies and public. I have had two very bad experiences when the decisions were made by people that 1) haven't sold real estate in years and 2) don't have to give an explanation for their logic of how they determined their findings. I come from a law/court room background and that could never happen in the real world.
Very comprehensive support services and pertinent trainings
All other Realtor that I know are part of MORE.
Always Professional!
Service is always quick and efficient. Staff is also professional and patient in regards to answering any questions or services needed for Agents/Brokers.
Availability of information, classes and training.
Ease of scheduling classes, knowledgeable professionals and reminder of upcoming payments due.
No disappointment I just don't feel like I get much out of my membership fee except access to the MLS.
I'm looking for more attention/effort in the northern regions of the association. I think the association lost a lot of respect after the boards one sided decision to discontinue 1 day codes. The failure to consult with, or listen to the northern markets that run into many agents with out Sentri Lock Cards really disenfranchised a lot of members up here. Naperville/Downers Grove is not the center of "the universe".
I never use Sentrilock and I wish I didn't have to pay for it. I have paid for few years now, and have not used it. Not even once! Please make an option of having or cancelling it. It matters to those of us who does not generate much income. Than you!
You are always available to answer any questions I may have. Knowledgeable and helpful.
good people
Many things to list that include, Friendly helpful staff, education offerings, and fun events!