- Phone: 630.324.8400
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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They listened and brought back one day codes!!!!
Everyone is top-notch at Mainstreet!!!
always have answers!
Fees are too high.
Usually very accessible, nice people.
It is all about customer care and service. Some are better than others. I think having a information desk in front would be helpful especially
with the changes in apps on i-phones and other technology changes.
Guiding people to the right site is important and that was a turn off as the person in the center office seemed put out and not very friendly.
It was however the end of the week so that might have been her beef. Tired or Sluggish it looked like to me.
more online help that is relevant to agent
The costs keep going up for a lot of useless add on programs. I used to feel We had the best Assoc. But am finding that they have grown to big and lost sight of the needs of the Realtor.
They have the knowledge and resources to accurately inform new brokers about the constantly changing real estate landscape.
I don't see the benefit and I am not a fan of the Sentrilock
I appreciate that MORe offers many free or low cost educational opportunities, stays current if not ahead of the curve with technology and has been very good with customer service.
The dues/fees are killing me!
The support and training available to new agents.
Every time when I called with questions there is always someone with the answers.
The website contains a ton of information. I always get my questions answered when I call MORE.
All the products and services you offer
With decline of Illinois realtors, the association makes up the difference by adding additional fees to those of us that are trying to maintain. No additional incentives or perks have been added for members.
They are always thinking of the Realtor. Services are easy to use.
Answered my question immediately. Love that it's on line as I am out of state and needed to know if my due were due.
Saturday and offices closed. Dues deadline today and couldn't find password. Freaking out! So glad info on file and automatic email in place. Got dues paid on time. You guys are very efficient!!!!!
Stop raising the prices! The mls dues were $170 and now they have increased to $195.
Give us a menu of services and costs. Not everyone uses everything, but we still have to pay for it!
Provide so much knowledge
I get the impression that I am always bothering people when I contact Mainstreet for a question or guidance. It would be helpful for employees to not seem as if we are bothering them with questions.
your fees are too much I am a Indiana agent and you are so much more than them and your services are less and the market is much better there reduce the fees quit raising them for less services
Quick response to questions & classes offered!!!
Fees are way to high, service is terrible, really no benefits
friendly staff
More messages for dues date
Everyone is very helpful and easy to understand. Their attitudes are positive and always helpful.
You are never made to feel inadequate or stupid for not knowing something. Great people ready to help realtors for the 2000s'.
Inis Cohen
Managing Broker/Owner/ Cove Realty