based on 833 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick response to my questions.
Excellent help desk and meaningful training
Semi annual fee's increase yearly. Decrease semi annual fee's!
Improve/modernize the aesthetics of the powerpoint presentations
Every time I contact the Mainstreet for various reasons, the people on the phone were extremely friendly and helpful. Thanks.
Everything is easy, very simple process and people are friendly to speak with if I have any questions or problems.
Great phone response when I call MORE. I have never felt that I as left hanging.
Very Good Response time
It's close to my office :)
The staff is friendly and helpful.
The classes are great! Love Lynn Madison!!
Do a terrific job of keeping me informed and up to date on everything I need.
Very efficient and quickly came to a mutually agreeable solution. Thank you for all your hard work.
I always get a correct answer when I call and ask a question.
Keep members informed convenient office locations great training when it comes to CE
I am a real estate appraiser and the MLS is essential in order for me to do my job.
I don't know I an new realtor and I didnt have choice to join but I joined with recommendation of the brokerage. Maybe reach out to new members and help us learn about the Mainstreet Organization and what is benefit of the membership. I did got my package in the beginning but that's it and I need more guidance.
Thank you
Little personal contact too electronic we are justanhmber
Friendly , prompt, informative assistance.
variety of tools!
Mls
Customer service and Training
It continues to evolve and keep up with current technology.
I did not like the raise on the Semi-Annual Fee.
Free Educational videos free contract forms great overall service
Its a place you get answers quickly
Lower the fees.. You have a huge database of Realtors and instead of lowering the fees with growing number of members, the fees seem exorbitant!
Easy to use. Friendly, knowledgable assistance when needed
Very helpful and resourceful. Everyone takes time to answer questions and listen.
You constantly strive to be better!
Someone is always available to speak with me.
I called Monday to say my unemployment check comes on Wednesday so please don't fine me the $25 as I had to use all our resources just to keep my lights, gas and water on (my husband list his job 2 years ago) and was assurred it would be ok - when I went to pay the $195 there was a fee they won't take off so now I can't pay. So I guess for $25 I cannot legally be a Realtor after 25 years now for hardships out of our control