Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 9.0 out of 10 based on 590 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2017 — Rated 10 out of 10 by Angie Myers Mainstreet Organization of Realtors®
What do you like about our association services?

The team members answered all of my questions. They were very friendly and patient with me. Thank you.
Report a concern   March 30, 2017 — Rated 10 out of 10 by J.W. Mainstreet Organization of Realtors®
What do you like about our association services?

The employees of Mainstreet are incredibly helpful!
Report a concern   March 30, 2017 — Rated 5 out of 10 by A.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Never got an email that my dues were due :( had to pay an extra $25 when I received the call today. Would like to have the late fee credited back. Thank you!
Report a concern   March 30, 2017 — Rated 1 out of 10 by P.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Very little communication.
Report a concern   March 30, 2017 — Rated 8 out of 10 by J.C. Mainstreet Organization of Realtors®
What could we do to improve?

remove or reduce high late fees
Report a concern   March 30, 2017 — Rated 10 out of 10 by M.W. Mainstreet Organization of Realtors®
What do you like about our association services?

The service always friendly and helpful... wish mls had more features for data. But is a 10 for sure
Report a concern   March 30, 2017 — Rated 10 out of 10 by P.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful and friendly.
Report a concern   March 30, 2017 — Rated 10 out of 10 by L.D. Mainstreet Organization of Realtors®
What do you like about our association services?

You pick up the phone!
Report a concern   March 30, 2017 — Rated 9 out of 10 by A.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent
Report a concern   March 30, 2017 — Rated 10 out of 10 by N.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Tools , benefits educators
Report a concern   March 30, 2017 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

They are always there to help with any questions.
Report a concern   March 30, 2017 — Rated 8 out of 10 by E.L. Mainstreet Organization of Realtors®
What could we do to improve?

It would be nice to see a class on rentals for leasing agents in MORe. I am sure there may not be many but for those who are it would be nice. Maybe tips on how to grow our rental business...which could help new brokers also.
Report a concern   March 30, 2017 — Rated 0 out of 10 by J.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm not really sure you've ever done anything for me. I never understand what my dues pay for. It's just a waste of money to me that comes during the holidays, the worst time to pay such a large bill! Sorry, but that's how I feel
Report a concern   March 30, 2017 — Rated 10 out of 10 by C.C. Mainstreet Organization of Realtors®
What do you like about our association services?

The organization always gives us information on new laws n policies that we need in our day to day business.
Report a concern   March 30, 2017 — Rated 10 out of 10 by Kathleen Ackerlund Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to get questions answered
Report a concern   March 30, 2017 — Rated 9 out of 10 by Mumtaz Malik Mainstreet Organization of Realtors®
What do you like about our association services?

Mls
Report a concern   March 30, 2017 — Rated 4 out of 10 by S.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Was not given a notice of the semi annual more fees until today that it was passed due $25 fee. Never got anything in the mail or email.
Report a concern   March 29, 2017 — Rated 10 out of 10 by A.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The service that I receive when I need help.
Report a concern   March 29, 2017 — Rated 5 out of 10 by J.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Hard to find info I was looking for. Home page way too busy.
Report a concern   March 29, 2017 — Rated 10 out of 10 by M.V. Mainstreet Organization of Realtors®
What do you like about our association services?

always ready to help
Report a concern   March 29, 2017 — Rated 4 out of 10 by N.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You charged me a late fee without even sending a second due notice. That's not exactly user friendly. My manager paid my initial processing fee, which led me to believe my company was going to cover all costs & handle it themselves. If I had received a second due notice I would have looked into the matter. Because I didn't receive one, you took $25 from my company and made me look bad. Thank you!
Report a concern   March 29, 2017 — Rated 10 out of 10 by F.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick help
Report a concern   March 29, 2017 — Rated 10 out of 10 by Lidia Chodzen-Syrwid Mainstreet Organization of Realtors®
What do you like about our association services?

Convenience
Report a concern   March 29, 2017 — Rated 10 out of 10 by M.C. Mainstreet Organization of Realtors®
What do you like about our association services?

your professionalism and promptness answering any questions
Report a concern   March 29, 2017 — Rated 10 out of 10 by E.R. Mainstreet Organization of Realtors®
What do you like about our association services?

excellent customer service
Report a concern   March 29, 2017 — Rated 9 out of 10 by Thomas Varghese Mainstreet Organization of Realtors®
What do you like about our association services?

Very prompt and accessible. Questions answered professionally.
Report a concern   March 29, 2017 — Rated 10 out of 10 by Judith Zires Mainstreet Organization of Realtors®
What do you like about our association services?

Very trustworthy would highly recommend
Report a concern   March 29, 2017 — Rated 10 out of 10 by J.K. Mainstreet Organization of Realtors®
What do you like about our association services?

very helpful.
Report a concern   March 29, 2017 — Rated 10 out of 10 by Bonnie Walton Mainstreet Organization of Realtors®
What do you like about our association services?

quick response to questions.
Report a concern   March 29, 2017 — Rated 8 out of 10 by A.O. Mainstreet Organization of Realtors®
What could we do to improve?

I am not sure yet I have taken advantage yet of all the services MORE provides and I would like to be aware more through direct mail as opposed to email ---I tend to not read the emails because overwhelmed with email.

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