- Phone: 630.324.8400
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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is the only one I have ever known so the services seem fine to me.
Fees are a little higher than other organizations. Maybe giving deals for early birds.
Every time I call I can't reach anybody in particular. My agent also complaints about that. Even if I live a voice mail or sent an email there's still a delay with responding. No live support.
They act immediately & promptly to all our needs & problem.They were all nice .
You can get an answer to your needs very quickly from Mainstreet Organization of Realtors. They are producing updates and new programs quicker than we can try them or try to learn everything.
The Associate today was helpful. However I called yesterday and never received a call back
When dues are due, it would be helpful to receive a reminder closer to the due date, and have it due on the 1st of the month. I only received one reminder that it was due and it was sent 2 weeks before the due date and didn't even realize it was the 27th. Or even better if you could send a text message or something as a reminder. Thanks!
Professional and personal people.
You always have answers to my questions.
Easy to find the forms I was looking for.
Prices are to high to belong.
Friently and helpful staff.
The question is: recommend Mainstreet to other real estate professionals? I don't believe I had a choice about this. It was just part of the package when signing on with Century 21. I am also still fairly new to the business and not even sure if there are other businesses out there to choose from.
Lower fees
When I needed to replace my card reader for Sentrilock, 2 women at the MORE office were very helpful. I appreciated the reminder call about my dues, as I thought I had paid them.
They are knowledgeable, supportive and have everything a Realtor will need to succeed.
Any tome I have needed to get answers, the people at Mainstream have always been there to help.
Very knowlegible and helpful.
Always friendly and prompt with service
Prompt response to questions and knowledgable staff!
Not happy with services provided
In a day and age where everything is done without human voice, I truly appreciate that I am able to call someone in to speak to someone on the phone instead of emailing or texting or filling out forms.
It possesses Many useful Tools.
Everything!
Extremely helpful and considerate. Always very responsive .
I was left hanging. After an hour, I disconnected. No answer. It's hard to know if you've gotten disconnected with an online chat.
Very accomplished staff.
You send email bill a month ahead, and never send another a few days before applying penalties. It is only the day after penalties that you notify that there is a bill and it is 25.00 more. Other billings via email, send you a notice to remind you, YOU are the only one that does this.
I have no choice but to subscribe to your service since you are about the only providers of sales data for real estate in my particular market. However, I have had problems with your communication - my latest payment would not have been late if the due date was better communicated. It is very difficult to get onto the site to make payments and the like, although many other parts are very easy to get access, such as listings, training and the like, although I don't necessarily need that info. However, it seems difficult to find the correct site to make payments, or to get a reminder as to when the next payment is due. At times it seems like you are randomly selecting times to charge for service. I was not well informed about the due date for this payment.
Training