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based on 21252 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Feel that there was little help when a broker at our firm had an issue with a property listed in MLS incorrectly and Ethics did not assist.
Everything is just great!!!
Timely updates by email to keep us abreast of what is important.
The friendly staff and how much support I receive.
The ease in locating resources and the prompt response when needing assistance.
Lower prices.
Everything is explained very well.
It was a great start program. The only reason I didn't give it a 10 is because a lot of the material was information sponsoring brokers should have went over in training. I wanted the material to dive a little bit deeper. Thanks!
The MLS and the trainings efucation offered
Your support team is amazing. As a new Realtor I received valuable information, questions were answered in a timely manner, the Mainstreet team is awesome!
easy to navigate with instruction tutorial
Send electronic reminders of bills due the week of or the day before they are due...not just 30 days in advance.
Is there a competitor?
Educational Programs
Great CE classes, timely and well done.
Members are number one!
I love the people and resources
Fees are too high
I feel that you are connected to MRED way to much---where have they gotten this power from? I would very much like to see MRED being more 'hands off' in the way we market our listings. JUST 1 EXAMPLE--They demand an order in the way I present pics----my job is to sell my sellers home----if I feel that the 1st picture in line should be an interior shot, I should be able to do so with NO repercussions----who are they to tell us how to market....with a listing I work for the sellers and sometimes the exterior shot of a home, will stop buyers from looking any further----for whatever reason I should be able to do the best job possible for my clients----not for MRED , so they can continue to sell us out
Staff is very nice and cooperative. Board is continuously working on and keeping up with new challenges of industry and providing new tools/resources to realtors to serve their clients more effectively.
Keeps Us in tune with the market and education that enhances our professionalism
I like the phone call reminder about does before we have to pay a late fee!
Quick and prompt service
Lower dues for appraisers who only use search services. Why do we pay as much as brokers who imputed listing and use more services?
Most of the time questions are readily answered.
I always get prompt service and questions answered
Once a payment on a over due invoice is paid it takes too long for services to be re-instated. Trimming that time frame would be a plus.
Accessibility
First of all, I was cut off from the MLS today without warning. Not one email telling me payment was due or that I was late or that I was going to be cut off if not paid. I did NOT receive any emails from Mainstreet and I want Mainstreet to show me where these emails were and when they were sent. I do not believe you that you sent an email or that you "called" me. That is an out right lie. I never received a call nor did anyone in my office who was late. If this is how you want to run your business, that is fine, but it is my choice and the choice of all the brokers at Berkshire Hathaway KoenigRubloff to look elsewhere. I am so disappointed in Mainstreet that I will NEVER recommend you to any Realtor and I will do my best to look elsewhere for the same services. I hope you enjoy the additional $25 you received from everyone as a late fee. I hope it was worth it to lose the number of Realtors you will probably lose after this.
Pat was amazing, she was helpful and very professional.