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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What do I like about Mainstreet? EVERYTHING!!!!! Everyone is helpful, polite, knowledgeable, and they all have a good sense of humor too!!!
I have so many favorite things about the association. I love that Pam did Cross-Training so many years ago with the staff. Many know the answers to common questions, so you get a faster response. I love the continuing ed department offerings - varied and on point. Professional standards - no one wants to need them... but it is GREAT when you call, and they are there supporting you.
There is nothing better than a staff that cares: Mary Steed, Pat O'Brien, Christie Hernandez, Amy Robey, Kate Sax, Lynnette Mock, and all those whose names I have not memorized, how did we get so lucky!
Proud to say, Our Board, it's the best!
Its great association provide knowledge and trannning
I love the classes, staff, networking events, proximity to my house (less than 2 miles), quick-reply communication with any questions, and the modern technology used such as webinars, Sentrilock, and more.
Don't know really, i just started.
Support on the apps and programs always a phone call away.
Lynn Madison seminars always enlightening.
Very professional and quick assistance to address the problem or question.
Good people and good service
Mainstreet is the best!
Answers are quick and to the point.
The educational training classes and the other continuing education classes are very organized, easy to follow and packed with good information. The representatives are very accommodating and seem to want to assist.
Very friendly and helpful staff.
Integrity Current information
Always easy to get an answer when I call for help
The website is super helpful and I always appreciate their in house ce classes.
I receive an answer every time I call and have a question.
The only problem I have is that there are never any events, classes, etc in the northern suburbs. I'm just glad we get some via closed circuit in Libertyville. And that seems to be far and few between.
Love Lynn Madison!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It's really nice to have the training support.
Very knowledgeable!
I was calling regarding a class that I had signed up for - I didn't receive the download. Mary was helpful, friendly and efficient. She resent the documents and waited with me on the phone to make sure I got what I needed. She made me feel very important - thanks Mary :)
The transparency, consistency and continual efforts to maintain the highest quality in services.
I do like every thing, I have not run ever into a problem but is solved.so , I can not ask more than that. Thanks,
I am new to the association and haven had any experience with others to compare but so far I am happy with services provided, trainings as well.
The website is pretty user friendly and whenever I call to ask a question, I get top-notch service and answer.
Nice, fast friendly service
Ok
Brand new so I'm not sure yet.
They are very helpful

I like that I always have somewhere to turn for advise and education. I love the website and that i can access documents and forms that I need. See what classes are available, know when I have to take my CE’s. It’s great!