- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Although helpful in many ways with regards to lockbox and documentation fees are excessive when we also have to pay for outside services including doc-u-sign and sentrilock
Everything
They deliver what they promise and easy to work with
All the classes, customer service, advice, programs, and everything else!
The staff at Mainstreet has always been answer any questions due to knowledgeable staff.
You help keep us on top of market info. You provide us with top quality services and especially great CE classes. If we have questions, everyone I've talked to has been knowledgeable. You are a class act!
Everything I need is readily available
Cut ALL unnecessary costs so "survivors" of real estate recession can make some money for retirement AND you draw more people into the business.
Very responsive to realtor needs.
The educational opportunities that are offered.
Stop leting zillow use our site
From an Associate’s perspective, I believe the MainStreet Staff is doing a terrific job in presenting lots of opportunities for us to participate. The challenge for small to medium size Associates is being able to devote the time & resources to all those opportunities in order to justify their investment.
Reliability. Professionalism.
If I email, I receive a prompt response. When I call, I receive great service. All in all, the staff is very responsive and very courteous!
To be closer
Someone is always available when needed with the imformation you want.
Everyone at Main Street is so helpful! I love being a part of such an active and helpful association!
Large group with lots of good people. Support staff is outstanding. CE stuff is very valuable.
I like that there is a local office which is easily accessible if needed.
It's very irritating to me to always get voice mail when I call in...and when I do get someone I seem to in many cases get transferred 2 or 3 times before I get the right person to talk to. I love our board but this makes me nuts...
Keeping me informed.
Everything from the customer service to the continuing education classes.
Offer more training in the evening and more on the weekend for professionals who have a daytime job and I trying to transition from the old job to the real estate professional job
Website is easy to use. Staff in Tinley Park knew all answers to my questions.
Excellent
a). engaged, informative, good website/resources;
b). it's not like I have a choice :)
Love the service you provide. I had most of the agents in my office switch to Mainstreet this past fall!
Good advice if I need to call for assistance.
Always very efficient and responsive. Thank you.
I like your professionalism and prompt responses to inquiries.