- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism, kindness, readiness to help
Mainstreet always answers the phone cheerfully and has patience when I am
asking for clarification and asking a questions. I have always had a positive experience.
Would like to make more frequent equal payments instead of larger amounts few times per year.
Easy access to any information needed.
new so not that familiar with it
The support and the training classes. Most importantly, it is the knowledgeable instructors and staff that brings it all together to make it a huge resource.
I have no negative experiences. Support is always excellent.
I would like to be able to pick a floor level for condos on the description (living room - dining room etc....to specify whether it is lower or 3rd etc....thus we are supposed to do 1st floor only which confuses agents as well as buyers).
Selling information to third-parties (Zillow, etc) is bad for business.
A step back to delayed (pocket) listings undermines the basic precepts of cooperative brokerage.
Customer service is readily available and top notch.
prompt, and professional
Very pleasant on the phone and able to answers questions
An overall lower cost structure would be great -- the real reason I am a realtor is to have legal access to the mls. While there are many other options via the internet today I still believe the mls is more timely and accurate. Thank you for the professional approach and good customer service personnel. Non of the above is meant as a criticism.
Have a great Thanksgiving!
All staff are very friendly and helpful.
Help.desk.
Recent bill did not show I was contributing to RPAC & something else TOO much money
The expertise and knowledge of the staff in wonderful. Plus everyone goes out of there way to help or find answers is they dont have one.
Always helpful.
Friendly and knowledgeable service that is given with each call to the association
Efficient, user friendly website
Too much overhead in local, state and national dues.
I disagree with the association funding charitable cause i.e. hurricane relief.
it is our individual responsibility to make charitable donations.
I expect lower cost as the value of automation impact our business
Always great service!
You are doing good, but the fees are going up tremendously.
Try to reduce the unwanted expense/
Believe in JESUS CHRIST, accept HIM as your personnel Savior
and get ready for His coming.
Thanks & God Bless you
First name removed
Good fast response most of the time
You answer the phone And I have a real person to talk to
Well just start with your association so not sure yet.
Easy to reach. Answers all calls. Helps with questions.
We need to know the truth and facts about why decisions are made
several disappointments lately are the loss of mapping on the MLS or why we are held to such low standards that if we update our Sentilock card we can’t use the phone app on the same day
Very knowledgeable & helpfull.
Member driven . Friendly staff. On going classes, lots of verity. Great fun events.
POSITIVE FRIENDLY PEOPLE NO DRAMA.meaning the staff.