- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent Customer Service and Support
I always receive quick responses when I have a problem or question regarding Sentrilocks, ethics, forms, etc.
This Board has made every effort to support me and my Real Estate business.
It is responsive and informative.
Timing in response to questions. You don't have to wait to get answers, knowledge staff.
I don't even know what you do.
You have sold us out to other websites that get all the benefits of our hard word and want to sell us leads! You’ve done nothing to help us and back us up! Just spent $568 for nothing!!
Resources and available help
Classes, programs, and quick responses to questions and concerns.
There is no discipline with other agents. We send in complaints about incorrect information on listings - square footage, extra rooms etc and nothing ever happens.
Also to only give 50 percent credit on old lock boxes when you dictate when they are to be changed is very unprofessional.
Definitely the worst association I have been a part of in 30 years.
You are great, always on top of the events and suggest the right thing to all members.
Always respond to any infromastion requested - thank you
Lower dues
Lower dues
There is so much information available....Great Service to Realtors
Many different education opportunities as well as fun events. Also, doesn’t hurt that many are free or affordable.
I just love all of the staff and elected officials I have met in Mainstreet! They have always been helpful and friendly towards me, much appreciated!
The staff is phenomenal! They have gone above and beyond my expectations to provide excellent service. Continuing education classes are also excellent.
benefits verses cost.
Too expensiv
Education classes.
Listen to your members more
The excellent customer service. Excellent classes. Excellent personnel. Wealth of resources!!!
THE BEST IN THE BIZ
accurate information. easy to use platform.
Marketing is the mainstay and bread and butter of our industry for lead generation. We are still not taught the best and most effective ways to market. Some realtors are adept and others are being taken advantage of by gimmicks that don’t work. Spending their hard earned dollars on what returned is nothing in leads. It’s a shame there is such a disparity gap across the board.
I appreciate the yearly billing without installments.
They are great! Always help out
YOU ARE VERY HELPFUL
Everything - WE need more classes on social media and how to use for real estate and how to advertise in the sites!
I do not think I can say anything constructive. 7 was a generous score.
hopefully as the real estate Market improves so would you. Do the right thing don't worry about
your jobs. Be more creative....