based on 21439 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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My wife and I pay hundreds of dollars a year in dues and you can't even talk to a person when you call the main office. Instead, I get a message saying I'll get a call back within 24 hours and then that doesn't happen. When I send an email request following, that isn't answered either. What am I paying for?
First name removed V. Last name removed, CAPT, USN (Retired) 250057
Great service and professional development opportunituies.
You don’t offer payment options
There’s no flexibility
You make mistakes at the agents expense
Great customer service, polite, professional. Easy to get a person on the phone, no phone tree.
Very concerned about ethical practices & professionalism. Offers lots of education.
Excellant service.
Great and friendly staff. Excellent education department. Top notch professional standards. The only complaint is RPAC but that is for every association. :)
The classes they offer. The staff is very friendly.
Your' friendly and prompt!
Very helpful
I just feel as if the fees are too high and steady climbing. Pricing some of us right out of business.
Very prompt service and accurate
Exceptional member services
Availabilty
The dues are very high for how little I get in return.
love the staff
The organization has always been helpful and very easy to work with...
They do a great job with trying to make sure that the course options are made flexible for agents to go to....
i am very new to Mainstreet - but so far, the people I have interacted with have been very helpful.
It has always been good for me. And help is only a phone call away. thanks
Easy convenient acceess to be a member.Everyone was excellent in responding to the needs of each aspiring member.
Training and information source
Services are great.
Very helpful and always willing to help
I like your classes, they are some many interesting topics and locations are very good.
Our organization seems to be more like a Gestapo than a helper!
The classes I have attended at Mainstreet Organization have a logical order and state the information clearly.
As for the Pathway to Success, I find it helpful and a way to check my progress in my new business. I like your what you stand for, the progressive education, and support.
Great CE and trainers are very knowledgeable.
Very efficient staff. It's great to be back and to know that I'm in good hands!! Thanks for all your hard work!