What our members think of us!

Training and responsive staff. Your staff is always quick to respond to all questions I have had through the years.

Mainstreet's Help Desk and Education Departments are two of the reasons I would recommend it to other agents. I have thought about leaving and going to another association a couple of times but every time I compare them to Mainstreet there is no comparison. I love that the MLS is updating the system to make it tech savvy.

Too expensive, and the redundancy between MRED and MORE is unneeded. Retail marketing sites are way ahead. Consolidation needed.

I appreciate the fact that we have an association. I keep my fees paid because I have to or I wouldn't be able to function- but your fees are constantly increasing. Overall, I like the fact that I have access to the MLS which is what keeps me in business.

Your organization seems to favor big real estate organizations and not the small independent ones who are just as important to the industry. I don't see where or what the benefit is if I'm not "plugged" in. Everything (tools of the trade, lockboxes, etc.) seems to costs so much.

Here is something: Is there a way we can connect to view the listings in other associations that are in the Central and Southern parts of the state of Illinois without having to join their associations and without having to look at Realtor.com?

always helpful and willing to answer questions. Very efficient.

There are a lot of great opportunities within MORE.
It is a great networking environment for realtors and affiliates.

I like that all the forms we need are a click away.
I like that you have all types of training for us.
I like that everyone is very helpful when calls are made to make inquiries.
I like that the persons who teach us are the best in the business, such as Ms. Madison, etc.
I like that you encourage us to be part of many of the events put out for us.
In conclusion, you guys are very active looking for ways to make Real Estate effective.

Knowledgeable, friendly, responsive, affordable...

Prompt response

You stick it to us with fees. You hide donation fees in our invoices making it appear we have to pay the donations. You word your invoice warning to favor us to be late so you can charge fees. You never answer the phone. Your located in Illinois which is the worst state to live in and the highest taxed state in the nation.

So no I would highly recommend someone else.

Offer a grace period beyond December 1st. I can’t believe I am being gouged for $30 which is in addition to a disappointing annual fee I am forced to pay. Really $30? How can a December 5th payment merit this amount. It’s very considerate to demand a payment with a minimal grace period. Just another disappointment!

Constant late fees. You won't make any friends doing that.

Fees.

Always helpful, pleasant and efficient.

Whenever I have contacted Mainstreet for assistance, the support team has always been
very helpful. They were able to provide a solution to the problem.

Answer ?? Expeditionsly. Very pleasant personnel. Call back immediately if needed.

easy to use, informative website. helpful and knowledgeable staff to assist when i call.

Constant communication, excellent service, course offerings and kind, helpful staff.

Free events and the availability of help.

Networking and professional support

Courtesy and friendliness.

web access if easy to follow and can take CE online, as well Q/A thru the web.

Quick responses to questions, knowledgeable people who are happy to help.

fast and convenience

Automated - always fast

The staff is Great! They always make everything clear and are very helpful.

I have been a member for over 30 years! I always been happy with the MLS and the services
There are many classes and tools offered to help grow my business.

My concerns are handled quickly, courteously and efficiently.
Thanks,

The training and abundance of resources.

Always available to answer a question