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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Continues to grow as needed in the ever changing technological environments we address every day!
Everything, e.g., Legislative involvement, Global Committee, education course offerings, etc.
When I called, all the people who have helped me have been very professional, knowledgeable, helpful and very friendly. And I usually call when I have a problem, so these traits are extremely soothing! Thank you very much!
Being able to keep Realtors up to date with CE, Professionalism, Marketing strategy, legal issues, etc.
The friendly always helpful staff.
Professional and knowledgeable
Dedication. Prompt and courteous service.
Excellent training opportunities and notifications for required CE.
Excellent trainers and accessible locations.
Excellent, knowledgeable and responsive branch staff, tele-customer service and tech assistance.
Training in my office.
Fees are astronomical
Keeping us updated on education and new materials at all times
Overpriced membership
I like a lot of things about MORE but not such frequent requests for rating the services. Maybe I can just say "ditto what I saiid last time.
I appreciate the fact that you notified me that I had an over due bill.
My life has been a little hectic lately, with a husband who is ill and the bill slipped my mind.
This is just one of the things that like about MORE.
Thanks,
Name removed
Coldwell Banker
Easily accessible...answers all questions on the spot...well informed and gives good instruction to troubleshoot issues.
I have always received quick and knowledgeable services from very professional and pleasant staff members.
I can always navigate the site to find the answers to anything I need. If not the MORE office is extremely polite and helpful!
Accessibility, responsiveness, service with a smile
what choice do we have? If we want access to MLS we have to pay. We need more benefits for the service. Free CE and Classes.
It is easy to get any information I need.
Very informative and helpful
I like that there is always someone around to help. I also like that the agents who answer the phone are pleasant and sound happy to assist us.
The fees are astronomical. It makes you think twice about having this as a career.
Unsurpasing services given to the Real Estate industry every year gets better and better. I am very satisfied with the association services.
Reduce additional fees by state and national associations. Reduce the pressure for roaches donations.
Trainings
They take care of the problem right away without complication
Great customer service and great with keep us informed
Services are pretty much good. One complaint I will share is I do not like how your site makes it an incovenience to remove additional fees when paying annual dues. I unchecked RPAC and RPA and it still added it to my bill. I'm sure I am not the only broker this happened to. It is a inconvenience for myself and other brokers to have to call in to have a form sent to us to be reimbursed. I do not recall removing this fee being last year being a hassle and suggest that you do not make it a hassle now.
This would be my only complaint.
I am struggling to find a reason why we pay the fees we do!! The CE classes are becoming few and far between. They are barely offered where I live (Tinley Pk area)!! The prices are higher than others. We have to pay right around the holidays. Not to mention paying also for the MLS!!! Hard to understand!!