based on 21439 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always there to help!!
The website is very easy to use. I looked up my completed class for license renewal.
I like Jen very much, your Senior Member Service Representative. She is of great help, always!
Very up to date!
Mainstreet has a plethora of information for realtors. The online videos, training courses and events are tools that help realtors be successful.
Staff very helpful and nice
Great communication and updates.
Education, service, pretty nice people...but I miss Latrice
Everything is there if you need it. Just have to be proactive.
customer care and knowledgeable professionals
Great staff, great people, eager to help
The fee's are very high for me to pay at once especially since I haven't closed any deals. There at least should be a payment plan in place for Realtors who are struggling to pay their dues. I had deals in the pipeline that haven't yet closed but MORE has their time restraints which made it hard to do my job with no access to the MLS when I have preapproved buyers who haven't closed. I had to borrow money to pay my dues with a penalty in order to stay active and service my clients propely. Please think about implementing a payment plan option for those who struggle when it's time to pay dues especially those who haven't closed deals yet. I have already explored other options as well to benefit me in the future.
Tracy was very helpful.
Extremely informative!!
great organization...very member orientated.
Hands on help, offering more course selections instead of the old boring ones that you can purchase on the internet!
I love the training Main street offers! The staff is unbeatable, friendly and responsive to our everyday needs.
They are always so friendly and nice. I have been asociated with them for over 25 years and they have always been kind and understanding. They sincerely want to help solve my issue when I call. I love Mainstreet !!!
Have called looking for help, left messages several times, and gotten no response. Quite frankly, I feel I get absolutely nothing for the money I am required to spend to be a member. It is of no value whatsoever to me.
Im getting really tired of dues that continue to rise.
I am totally happy with all the services, updates, the easy navigation of web-site, and the great variety for member services, if I could I would put a plus sign to the right of the #10, Thanks
Name removed, Broker
Mid-America Realty and Investments LTD.
Offer a large resource for training directly related to todays market.
I think that your wonderful association. I feel that this company is very organized very helpful. I feel that you train and you have answers to every question. I think you have covered every part to be successful in realestate. I just hope I am able to take advantage of all that you have to offer.
Service
The association takes good care of its members. There has been very little times that I was not 100% satisfied with our association.
Terrific resource and helpful
Great variety of interesting classes, staff is friendly.
fee too high
The People are great.
Julie at the Libertyville office is outstanding. She has the heart of a teacher, and as a new agent that makes a difference .
Thank You,
WZ
Mainstreet has gotten too big!!! I realize that NAR wants mega-associations, but we have lost the personal aspect of what the local association was about. Gone are the little social functions that we used to have where agents could mix and mingle and get to know each other personally.
In this day of technology, we sometimes never meet the other agent in a transaction. Gone is the personal aspect of our business. We used to be able to tell our clients, "I know "so-and-so", and they are good people. This used to help put our clients at ease knowing we know the other side and chances are good that we will have a pleasant transaction.