based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good experience.
Good customer service
More email communication regarding educational events.
Resources
SERVICE
The supporting staff, usefull resources, and name recognition.
Lots of training for all levels at our finger tips. Helpful staff when we have questions. Systems always work.
The trainings and events are amazing and very helpful. I just took the RENE certification course with Lynn Madison and it is one of the best classes I've taken since becoming a real estate agent. There are so many great networking opportunities and I have met some of my best friends through Mainstreet. Anytime I have questions, it's very easy to call and get the answers. I love having Forewarn and Sentrilock. I just bought my first Sentrilock lockbox. I was able to purchase it while I was already at Mainstreet and the process was so quick and easy. Also, shoutout to Ramona for always being an amazing resource.
Communication is good, questions are easily answered if I have to reach out.
A wide range of services provided, especially education.
It has been easy to use so far.
I feel like our fees are so high and Main Street does not fight for agents .
Easy to navigate website and easy to contact on the phone
Professionalism and knowledgeable staff.
I have confidence there is an up to date information on current issues concerning our Realestate business.
Variety and convenience of CE classes and of course real-time updates on changes to license law and all other Realestate issues we need to know about.
Make it more user friendly
Allowing other agents to steal my photos for less than I pay for them is not right
II’m not sure in my situation it is worth the money. I have been a member for over 25 years I now live in Florida & do mostly referrals to my partner who is 83 yrs old. I wish there was some kind of grandfather policy for us special Realtor’s.
Mainstreet has not dissapointed me. The people who work there are always wonderful and of great assistence. NAR is the big dissapointment in my equation.
bring costs down
Great assistance and very professional
The help desk is always there when you need them and the information emails and classes
are very helpful.
My experience is always good.
User friendly website. easy to find what I need to renew my classes and continue education.
Knowledgeable people that answer my questions.
Everything you are wonderful
Training available - online, webinar and in person.
I would love to have more resources for classes that are included in my membership fees. Staff has good service when I needed help with things.
friendly staff
Teresa was very helpful and had excellent follow-up.
High recommend!
Jim Last name removed
I like that you offer many options for continuing education and networking opportunities.