- Phone: 630.324.8400
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based on 21248 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First, I love the people and staff. I've met a lot of wonderful people and friends, through Mainstreet Organization.
Very responsive to inquiries.
On top of changing industry
Education department, forms, staff
you force agents to donate without the easy option to opt out of Annual donations
Website is easy to navigate and help is always available. Classes are good.
Mainstreet has services and classes that are relevant and necessary for me to operate my business. They have an excellent staff that is caring and knowledgeable. They answer my questions and concerns quickly and efficiently. I love Mainstreet!
No resource for commercial real estate brokers
Everyone does their best to help the best they can. Everyone I have come in contact with have been very good to work with.
Service
People who work for Mainstreet either know the answer or pursue getting the answer. All this with good will, friendliness and humor.
Always helpful
Good Continuing Education and general training services, helpful staff, great vendor fairs like Oktoberfest.
OVER ALL COMMITMENT
Your Website doesn't work.
They provide multiple member benefits and the staff is top notch and dedicated!
The support, education options, and assistance is terrific.
I can't believe you charged $20 for the 8.0 contract update event you just held. This should have been a member service provided at no charge. It's not really about the $20, just the concept that the members should have to pay for something like this.
The size of the organization has unfortunately depersonalized so much of the interactions and services.
I do not like being forced to be a member of Nar. It should be a choice.
Most in person training are in the west suburbs. Have more of a Chicago Southland presence.
Variety of classes offered.
Outrageous fees year after year with little real benefit to the agent. for the essential tools provided, it's unjust for the obscene fees us agents pay year after year not once but twice during each year.
I am a Designated Managing Broker in Illinois and also licensed in Florida. Our Real Estate Board in Naples, FL offers most CE and training for free. I feel MainStreet should offer some free courses as well. I was very surprised to see a fee for the webinar of the 8.0 contracts. That should be something explained for free. Since the Board initiates changes of the contracts and would want all offices to be compliant with the new contract, it would be nice if that was a courtesy webinar to the Brokerages. Thank you.
Mainstreet has lots of resources and the team is very helpful.
I don’t see the benefits of the organization. It seems like extra unnecessary fees being paid out each year.
You guys are attentive and usually have the answer I need or know where to get it. Thanks!
Your staff is excellent and your educational programs are very well presented and prepared.
The very rare times I have a question, it's always successfully answered I like the information about the market, policy changes and classes. Love you have webinar classes.
Staff is always friendly and helpful. That is super important to me.
Prompt and courteous service
Great services and great people to work with!
Seems well organized and offers a lot