based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very responsive and polite
They can walk you through finding anything you are looking for and help answer any questions you may have
Pro Stans
Raise the cost of membership, and get rid of the part timers and unproductive agents.
Support for Agents is excellent. Caring and nuturing staff
would prefer staff to be more available
Everything
So many agents listing raised ranches or split levels as 2 stories, listing 2200 sq ft homes as 3500 sq ft. All these things yet I get a violation notice because home is listed but seller said no showings for 5 days? PLN is a joke! Realtors parking a listing there strictly so they or their team can sell it, home goes from PLN to under contract, yep, that's in the seller's best interest! You fine piddly bs stuff while letting this other stuff go. So random and arbitrary! Get rid of the PLN!
I like the variety of classes, which has in-person and Live stream via Zoom. I also like the information and resources available to keep members informed and up to date on issues within the real estate industry.
I feel like our association does a great job for us. I haven't had to use the customer service in some time but when I have I like that they are quick to resolve issues.
Numerous resources available to members
My information is being sold and the amount of spam texts and phone calls I receive is ridiculous. Plus fees keep going up.
Fees too high
The staff
Training classes. Always looking at new ideas. Staff very helpful and very nice to work with.
they need to do better in helping agents and improving their web site and keeping it updated and correct contact information rather than it being hard to find
Dues are too high.
Quick Chat Is awesome worked great and quick
Continuing Education classes. Forms and videos.
.
you do have prompt responses to all my questions
Everything
Costs keep going up.
Fees are getting to high.
Nicole was very helpful, had a warm demeanor and was very knowledgeable. Thank you Nicole for being so nice over the phone!
Helpful and kind!
Sorry. I am Not disappointed. I hit the incorrect button. I am very pleased with Mainstreat. Your systems are easy to navigate, the staff are knowledgeable and the service is available when needed. Great job!
Better consistency in your communication.
Keeping us up to date on changes in the industry.
The products and benefits that are offered. Always available to help with problems.