based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For future Coffee Talks, it would be nice to allow as much time for the participants to ask questions as the presenter as time to present the topic. Or maybe the topic of the contract needs a separate coffee talk for questions only.
Thank you
The fact that I can call and get answers quickly. Also, I like that if I leave a message they will call me back the same day.
The fabulous people and professional service!
The classes, seminars and teaching that is offered, along with their community outreach.
Nothing happy withe the system
Wide range of classes and events to help members.
Also available to answer questions and provide the latest education on what effects our business
MainStreet has phenomenal training and educational resources.
Easy to call if I have any issues and get pointed in the right direction to answers to those questions
convenience, easy to sign up CE courses.
Mainstreet staff is the best.
Marty Norkett
All of the services that are offered, from classes to events. Everyone is very helpful.
Very good
They answer the phone right away and can give you answers when you need it. And since I'm a new agent they were extra helpful!
Make more trainings available on weekends and evenings.
I enjoy the training the educators that are available. They are always available to assist.
how fast you help
Dues are too high. Everything is inflated. Dues should be lower especially for those of us who’s been in the business for decades. What other support the board provides that would demand such high dues. MLS data is available to everyone and it appears to every nonmember. So why we are mandated to belong to a board
Prompt results with constant professional, friendly service. Thank you!
I love the staff and the amazing benefits
I am very frustrated. I am trying to get the amount I have paid in dues in 2024. I was sent an auto reply email with a link to sign in and get the info. It wouldn’t accept my password so I’m trying ro setup a new one, but it won’t accept any passwords I enter. This is a very simple request.
Mainstreet’s offerings are top-notch. However, when members submit emails or requests, it would be beneficial to receive confirmation from staff that the issue or request has been addressed. While I understand that the volume of emails and requests is substantial, this added touch would further enhance the already superb customer service provided to members.
The association is responsive and current. They offer several learning and networking opportunities. Great industry wide collaboration. A resource for current trends and up to date changes within the industry.
They answered my question
Mainstreet staff is very knowledable and professional, they are always available to assist you with your needs and questions.
was just a password reset
The staff is very supportive
It is a very organised system of business. People are courteous and online management is a breeze.
Great training programs and customer support.
I have always received responses in a timely manner from the office. Everyone seems to work hard with you and reply when needed.
Education, updates and excellent staff!