- Phone: 630.324.8400
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based on 21248 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I feel like our association does a great job for us. I haven't had to use the customer service in some time but when I have I like that they are quick to resolve issues.
Numerous resources available to members
My information is being sold and the amount of spam texts and phone calls I receive is ridiculous. Plus fees keep going up.
Fees too high
The staff
Training classes. Always looking at new ideas. Staff very helpful and very nice to work with.
they need to do better in helping agents and improving their web site and keeping it updated and correct contact information rather than it being hard to find
Dues are too high.
Quick Chat Is awesome worked great and quick
Continuing Education classes. Forms and videos.
.
you do have prompt responses to all my questions
Everything
Costs keep going up.
Fees are getting to high.
Nicole was very helpful, had a warm demeanor and was very knowledgeable. Thank you Nicole for being so nice over the phone!
Helpful and kind!
Sorry. I am Not disappointed. I hit the incorrect button. I am very pleased with Mainstreat. Your systems are easy to navigate, the staff are knowledgeable and the service is available when needed. Great job!
Better consistency in your communication.
Keeping us up to date on changes in the industry.
First quit shoveling that volunteer contribution down our throats. I notice you conveniently give us the option of not paying it and the very end when we are paying. Why don't you just take some of your crazy fees and make the contribution yourself.
It's really about a distance thing. In Northern Lake County there is really very little (if any) engagement from Mainstreet.
You are veryexpensive
Quick direct answer
Always helpful and answer questions quickly. Also enjoy and appreciate the education opportunities.
Don’t think you provide any value to my business
I like the centralized service we have and real.timenu0fates making it most trusted websites.
Very high cost of membership, little value.
Always helplful.....if I have a question, they help get the answer. The MLS is very user friendly.
I like the variety of classes, which has in-person and Live stream via Zoom. I also like the information and resources available to keep members informed and up to date on issues within the real estate industry.