- Phone: 630.324.8400
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based on 21248 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the quality of service and the exceptional efforts that the entire staff puts to help every time.
Well for starters.....your staff always is pleasing when we call and very professional when handling our requests.
Easy, helpful with all required tools
Easy to understand directions very knowledgeable
hold the fees stable
Be more engaging and proactive
The outreach they do with their members us second to one. I have personally seen how Mainstreet goes out and connects with realtors. I am part of NAHREP Dupage County and to have our local realtor association be such a part of our mission is a game changer.
Realtor fees local state and national are too high
Why are we paying so much, every few months and annually and what are we getting? I spend more on membership fees with Main St than I earn a an agent yet I receive nothing from Main St in order to succeed
The association ability to have the forms ready if there are any changes and the very knowledgeable teachers.
Very organized and I love this organization. Very easy to take classes and the support is amazing...success guaranteed with this organization.
Lots of education and very helpful!
It should be one annual fee. Dues are always at wrong time. Same time as rent and other bills due.
Very disappointed the log me out of the MLS for days late payment
I like all of the classes and information provided - it is a very professional and caring association
way to expensive
The membership us too expensive for the value !
The amount of education offered all year roung
Website not user friendly,
Pretty neutral on the subject honestly.
Valuable info. Too many emails.
provide support quick and accurate.
Overal all services.
Fast response
Questions get answered quickly, correctly and politely.
Training and Tutorials readily available.
Up to date and timely information always provided to members.
Can there please be an autopay option for the dues? I always get charged a late fee. It would be so nice to have it automatically taken care of.
I'm sure it won't make a difference but the fees are too high and especially the last one in December right before Christmas. Why not try a monthly payment amount? It's fine for those who are established and have the money but for those starting out it's a bit much because you're not helping to buy or sell that often.
It's very easy to find and pay your invoices.
Its really disappointing to keep paying increased fees and on top of that have "donation" amounts in the cart. I always paid without double checking, assumed that amount is required to be paid. This is unfair. I submitted a form for return ($20) over a week ago. And never received $20 back. I do not wish to donate anything, when we are already overpaying by so much and dont have any other choice. I really dont think main street should be adding "donations" into our carts. Very unethical.
The amount of education provided in all forms and the diversity of content
I hate that you guys always include the donation on our bill and make us do the work to take it off. Why not leave it off and put a box were if someone wants to donate, they can write how much there.