- Phone: 630.324.8400
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based on 21248 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Keeps me informed of my Resl Estate news
extremely helpful anytime you have any questionds
Benefits, service, etc. are grossly overpriced. I would not recommend MORE to anyonel very disapointed.
Continuing to raise fees. Lack of technology
First - You can start by lowering the fees.
Second - you can offer more hands on training for new agents.
Third - you can provide trainers that are better prepared to do interactive training not just a quick overview.
The services are great!
I can call with any question about the mls and get an answer quickly
1. Association leadership is on top of and often ahead of everything worthwhile in our industry
2. I appreciate all of the resources
3. The association is incredibly well organized
4. Mainstreet offers a good amount of training classes
5. Committees members are truly engaged for the betterment of association members
Timely responses. Whenever I have a question I can reach them through the main line or use the chat window online. They have helpful staff members who are professional and courteous.
ease of use and lots of info, along with tutorials to use the resources available
Great Service Timely and polite
Support
The fact that someone replies to calls, right away.
Additional fees without additional service or tools
Not disappointed - average score
So many steps
Keep Realtors updated and provide helpful tools for success
Very organized and always able to have the wnswers needed quickly.
everything we need is provided for us
I'm not necessarily disappointed. The question asked if I would recommend. I can't say that I would. We don't have much of an alternative, but its just hard to see the value of the benefit versus the cost. Would love to see more money or energy spent on mandatory training, establishing higher standards for agents, and a higher barrier to entry. We need BETTER Realtors, not MORE.
I've never had an issue with Mainstreet.
Fees are too high.
Very helpful and prompt on the phone
The staff is the best,and fast responses
Easy contact for questions or issues
I always get excellent personal customer service.
Pricing
Just remember you are working for us . Quit imposing your mistakes on the realltors. Our jobs are hard enough without your issues.
Training and personal assistance & fun events
Anytime I've had a question the staff I've spoken to have all been very helpful in addressing my questions.