based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendliness and knowledgeable staff servicing and guiding members.
Great tools, great training opportunities.
Seems like you all are unnecessary middlemen.
I don't know anyone to refer to you.
However, your rates are excessive, your hand is constantly in my pocket, and worst, Remine is absolutely the worst data service in the world. Realist was terrible but was light years better than Remine. Nothing in Remine can be depended upon. Data is always inaccurate regarding lot sizes and property GLA. Fortunately, most assessor websites have good access making Remine irrelevant. Further, it has several AVMs which users like me (an appraiser) pay for. Fortunately, lenders can't yet rely on these numbers but WHY AM I FUNDING MY COMPETITION? It is outrageous.
I have many great things to say about your organization. Your people are customer service orientated. Any questions are answered immediately.
I have clients who can retrieve accurate detailed information from public websites faster than we can.
Your ridiculous use of convoluted password requirements only keeps the agent out of the data. The public has access to all of our data via 3rd party sites! For some reason, I'm unable to save my password on my ipad. You need to review your password guidelines.
Also the training has been dumbed down to the point that its absurd trying to work with some of the co-ops. If you aren't going to protect, train and support professional realtors, then terminate the affiliation with NAR, IAR, etc. As a union/trade organization, they are not protecting their constituents. We need a private database that doesn't require membership in the union! In my opinion we do not need local, state and national boards! Make membership optional.. That will clean up thier act! Take the mls private.
The help desk is helpful, knowledgable and responsive. I like the class selection provided.
nothing else to compare with Association has become too large and seems to have lost personal touch with its members
Great training
I love the array of courses that are offered.
Quick precise answers when you call.
You are the best association I ever belonged to in all my 30 year career!
Best and very responsive and always nice
What's there not to like!
the classic form is the most user friendly, you'd think all your newer innovations would be good, but in real estate, simple is uncommon and the best.
Decent service but the fees have just gotten too high!
The people at Mainstreet go above and beyond helping their clients.
Happy to be with mainsteet
Love the events!
Jen was kind and extremely helpful.
great customer service!
Accommodating and lots of volunteer opportunities
I am always treated in a mannerly way and always get the information I need.
Love the emails with training, stats and reminders. Helpline is great. Love this past week of Oktoberfest.
Great programs, customer service
clarity and purpose
Variety of training that’s available
Whenever I call for assistance the staff is always professional and answers my questions and solves my issues.
Thank you
Everyone is extremely nice, helpful and knowledgeable!!
Always get great guidance on the help line
Great organization!!! Super helpful!!! Provides all of us with what is going in with the market, legal issues, education, and technology! Everyone I have ever spoke to has been super helpful and kind. Thanks for everything you do!