Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21437 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 16, 2021 — Rated 4 out of 10 by B.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I have been a Realtor for many, many years and feel that I did not get the assistance that I should have received from the Assosiation. There were times that I called for information and could not get my questions answered due to lack of personnel or lack of knowledge..
Also, the fact that a Realtor reporting another Realtor for a violation would have the burdon financially to have it heard.
Also, the dues were too high for the service received.
Report a concern   October 15, 2021 — Rated 10 out of 10 by G.R. Mainstreet Organization of Realtors®
What do you like about our association services?

The quick response to my questions. Thank you

Report a concern   October 13, 2021 — Rated 10 out of 10 by C.M. Mainstreet Organization of Realtors®
What do you like about our association services?

response time
Report a concern   October 13, 2021 — Rated 9 out of 10 by Angela Upton Mainstreet Organization of Realtors®
What do you like about our association services?

Value and responsiveness
Report a concern   October 13, 2021 — Rated 2 out of 10 by A.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

When I havs needed help with a client situation I received more help from RAR than my own association! They were much mote available ans more willing to help
Report a concern   October 12, 2021 — Rated 10 out of 10 by J.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Ease of communication.
Report a concern   October 12, 2021 — Rated 10 out of 10 by K.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick response, knowledge, and availability for members.
Report a concern   October 12, 2021 — Rated 5 out of 10 by G.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Call if you want to talk about it

Report a concern   October 12, 2021 — Rated 10 out of 10 by Malik Gillani Mainstreet Organization of Realtors®
What do you like about our association services?

The best training and support

Report a concern   October 11, 2021 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything

Report a concern   October 10, 2021 — Rated 10 out of 10 by Karen Parent Mainstreet Organization of Realtors®
What do you like about our association services?

The care & concern for our Success.
Report a concern   October 10, 2021 — Rated 10 out of 10 by K.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone is always very helpful and professional.

Report a concern   October 10, 2021 — Rated 10 out of 10 by Jack Keenan Mainstreet Organization of Realtors®
What do you like about our association services?

Great staff. Efficient and professional. I love MORE.
Report a concern   October 9, 2021 — Rated 10 out of 10 by M.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Great services and outstanding staff!
Report a concern   October 8, 2021 — Rated 10 out of 10 by P.J. Mainstreet Organization of Realtors®
What do you like about our association services?

If I have questions I call someone responds to my questions in a very helpful way if i don't understand they find a way to explain the situation so I do understand.
Thank you
Report a concern   October 7, 2021 — Rated 0 out of 10 by O.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Super disappointing

Report a concern   October 6, 2021 — Rated 10 out of 10 by M.O. Mainstreet Organization of Realtors®
What do you like about our association services?

The availability of online education.
Report a concern   October 6, 2021 — Rated 10 out of 10 by Amer AlShafei Mainstreet Organization of Realtors®
What do you like about our association services?

Good people and service

Report a concern   October 5, 2021 — Rated 10 out of 10 by Cimena Cummings Mainstreet Organization of Realtors®
What do you like about our association services?

Help Desk.
Report a concern   October 5, 2021 — Rated 10 out of 10 by Heidi Fiorentino Mainstreet Organization of Realtors®
What do you like about our association services?

Always very polite, friendly and helpful.
Report a concern   October 5, 2021 — Rated 6 out of 10 by S.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Mainstreet is easy to navigate. Techs are knowledgeable. However, as a new agent, the fees are heafty and the schedule in which they are due is overwhelming. I started in August, fees were prorated. Then, to turn around & pay more in September made me feel defeated before I even began.
Report a concern   October 5, 2021 — Rated 10 out of 10 by Sharron Kelley Mainstreet Organization of Realtors®
What do you like about our association services?

Very Resposive
Report a concern   October 4, 2021 — Rated 10 out of 10 by John Hurst Mainstreet Organization of Realtors®
What do you like about our association services?

Every time I ask a question, there is never an instance when it was not answered to my satisfaction. They know what they are doing and are here to us succeed.
Report a concern   October 4, 2021 — Rated 3 out of 10 by C.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Every time I have call in the last 2 years, no one answers the phone, and the feature to tal to some one on the website shows no one available.
Report a concern   October 4, 2021 — Rated 3 out of 10 by M.W. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Your fees are unreasonable. Heartland doesn’t charge the same

Report a concern   October 3, 2021 — Rated 10 out of 10 by S.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Ease of use of programs and family-like friendliness of all one comes in cotact.
Report a concern   September 29, 2021 — Rated 10 out of 10 by John Voris Mainstreet Organization of Realtors®
What do you like about our association services?

The people that work here are always going out of their way to help us. The customer service is extraordinary. The facility is perfect.

Report a concern   September 27, 2021 — Rated 7 out of 10 by T.D. Mainstreet Organization of Realtors®
What could we do to improve?

Don't like long waits for your staff to get beck to me
Report a concern   September 27, 2021 — Rated 9 out of 10 by C.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Most of the time people are there to help you and are friendly. This time they could not assist me.
Report a concern   September 27, 2021 — Rated 10 out of 10 by K.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Professionalism! Always helpful and ready to answer every question.

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