- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely friendly, professional, attentive and knowledgeable.
Easy to work with and always ready to help thanks
We can no longer access Sentri boxes if we don't have a $1000 phone. Agents are not intelligent enough to set up one day codes themselves or give access to showing systems. Makes showing homes with bluetooth sentri boxes very difficult
Reinstating my membership was a breeze! Thank you
Supportive, innovative with a helpful staff.
The training is available to me to develop and improve skills. You aren’t forced into anything. You develop at your own pace and eagerness to learn.
I recently was discussing post licensing training with another new agent. I loved Mainstreet's classes but her association was only charging $269 for the same requirement.
Very efficient and professional with any concerns I may have. Listened to my questions and addressed them in a timely fashion.
The classes and bringing outside vendors in to speak (before COVID of course) MRED training at the Association is good also. While we've been ZOOMED to death I think we'll appreciate being able to get back at the Association; I for one learn better in person.
One thing I would suggest is to promote the web site more. There's Agents at my office were not aware of the site; also once on the site it was hard for me to find the ON DEMAND portion. I do like the chat feature I think that is helpful. But I think we need to tell the agents more about the web site, as once on there it is packed full of information.
Kathy Repsis
Your Customer Service
Training classes, providing up to date information, availability to answer any questions. Thank you!
Great instructors and many prerecorded classes.
Staff was very helpful
Very friendly staff, quick response, always helpful
Easy to work with.
Very helpful
Excellent Service.
The association culture is great. Everyone works as a team and is very helpful and friendly.
There is a great combination of education service partners and current information for RE.
N/A
Good
Very efficient
They are up-to-date, the staff the sound and the teachers well trained. The offerings for educational excellent
Very friendly and efficient!
very good commucations
Great and broad services.
Always very pleasant and helpful
Billing and hidden pac fees are deceptive
Sometimes you don't answer the phone
Athens are efficient and ready to help.