The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Karen Rotondi Los Angeles - The Parking Spot Century
What do you like about our services?

The shuttle to LAX was smooth and stress-free. The staff was accommodating when we returned after a long flight home. And thank you for the complimentary water! It’s amazing how the little things add up to a wonderful experience.

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.B. Denver - The Parking Spot West
What do you like about our services?

Easy access and friendly drivers

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.R. St. Louis - The Parking Spot 3
What do you like about our services?

Everything! Shuttle tracker in the app is the best!

Report a concern   May 20, 2026 — Rated 10 out of 10 by G.Z. St. Louis - The Parking Spot East
What do you like about our services?

Convenience and price

Report a concern   May 20, 2026 — Rated 10 out of 10 by Barbara Brown Houston Hobby - The Parking Spot 2
What do you like about our services?

Your staff is always so helpful.

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.M. Dallas DFW - The Parking Spot North
What do you like about our services?

drivers friendly and very helpful

Report a concern   May 19, 2026 — Rated 10 out of 10 by Dixie Dalton Houston Hobby - The Parking Spot
What do you like about our services?

It's not so much about the personality of the people, but more about my satisfaction with the process. The parking spot makes it easy for me to drive my car into my covered spot by scanning my app's reservation QR code. I get out of my car with my suitcase. The shuttle comes within 5ish minutes and the driver takes my suitcase to secure it. He gives me a claim ticket with my parking spot info on it. When I return back, I had the claim ticket to the new driver and they take me to my spot and unload my bags. I always tip them, and I tip them more if they are personable or memorable. I've never waited more than 10 minutes for a shuttle to pick me up from the airport.

The reason I spend the extra money with this company is because it's reliable and they never have me waiting when I need to get to the airport quickly.

Report a concern   May 19, 2026 — Rated 10 out of 10 by L.G. Pittsburgh - The Parking Spot
What do you like about our services?

Prompt pick up and drop from and to get the airport. The waiting time for the shuttle is very manageable.

Report a concern   May 19, 2026 — Rated 10 out of 10 by D.S. Los Angeles - The Parking Spot Century
What do you like about our services?

Great servuce

Report a concern   May 19, 2026 — Rated 9 out of 10 by I.B. Philadelphia - The Parking Spot South
What do you like about our services?

I value the consistency of services delivered, from the welcome to the site and drop-off upon return

Report a concern   May 19, 2026 — Rated 10 out of 10 by Delma Davis Dallas Love Field - The Parking Spot
What do you like about our services?

Easy in and out. Fast shuttle pickup. Clean shuttles. Courteous drivers.

Report a concern   May 19, 2026 — Rated 10 out of 10 by M.L. Denver - The Parking Spot South
What do you like about our services?

Good prices, friendly and helpful staff, convenient to airport transportation.

Report a concern   May 19, 2026 — Rated 10 out of 10 by Beth Decosta Atlanta - The Parking Spot 2
What do you like about our services?

Great service and price. Been a customer for years and going strong

Report a concern   May 19, 2026 — Rated 10 out of 10 by V.V. Buffalo - The Parking Spot
What do you like about our services?

Great fast reliable service

Report a concern   May 19, 2026 — Rated 10 out of 10 by Terralene Nichols Dallas DFW - The Parking Spot South
What do you like about our services?

the professional service on time and with all smiles thank you
South parking spot-DFW

TJ

Report a concern   May 19, 2026 — Rated 10 out of 10 by R.W. Pittsburgh - The Parking Spot
What do you like about our services?

Minimal wait to be picked up from The Parking Spot, and a fairly short wait to be retrieved from the airport.

Report a concern   May 19, 2026 — Rated 9 out of 10 by P.M. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

We enjoy your drivers, very helpful with our luggage

Report a concern   May 19, 2026 — Rated 10 out of 10 by C.B. Charlotte - The Parking Spot
What do you like about our services?

everything was fine.

Report a concern   May 19, 2026 — Rated 10 out of 10 by J.K. Baltimore - The Parking Spot West
What do you like about our services?

So efficient, worry free.

Report a concern   May 19, 2026 — Rated 10 out of 10 by S.C. St. Louis - The Parking Spot 3
What do you like about our services?

Drivers are always friendly! Don’t have to wait long to get picked up.

Report a concern   May 19, 2026 — Rated 10 out of 10 by J.W. Pittsburgh - The Parking Spot
What do you like about our services?

The drivers... Chris and Chris Jr... You have winners there.. My team always hopes they are on duty when we need to use the Parking Spot. Never had a bad driver experience with any driver... the the two Chris's are above and beyond the call of duty

Report a concern   May 19, 2026 — Rated 10 out of 10 by joyce pickett Baltimore - The Parking Spot North
What do you like about our services?

Load and unload ur car and very nice drivers

Report a concern   May 19, 2026 — Rated 10 out of 10 by Leon Bordenave Atlanta - The Parking Spot 2
What do you like about our services?

Excellent shuttle bus customer service and reasonable parking rates

Report a concern   May 19, 2026 — Rated 10 out of 10 by H.G. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Wes is the best!!

Report a concern   May 19, 2026 — Rated 9 out of 10 by B.S. Denver - The Parking Spot West
What do you like about our services?

I like the covered parking.

Report a concern   May 19, 2026 — Rated 10 out of 10 by R.C. Denver - The Parking Spot South
What do you like about our services?

This driver was really good. Sometimes the drives don’t feel very smooth(could be traffic) but this drive felt stress free. Appreciated him helping with bags. This is for my trip from DIA back to the lot on May 16th.

Report a concern   May 19, 2026 — Rated 10 out of 10 by Sandra Theriault Buffalo - The Parking Spot
What do you like about our services?

App is easy to use and service wad great. Easy entry, quick pick up and transportation the the airport. In return trip bus was outside waiting in designated pick up area and driver was helpful with bags!

Report a concern   May 19, 2026 — Rated 10 out of 10 by John Seggerson Atlanta - The Parking Spot 2
What do you like about our services?

Quick pick up!

Report a concern   May 19, 2026 — Rated 10 out of 10 by Katina Thomas Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Convenience & customer service

Report a concern   May 19, 2026 — Rated 10 out of 10 by J.T. Denver - The Parking Spot West
What do you like about our services?

Excellent service! Shuttle met us right at our car - we were at the airport in no time at all. Return trip - also wonderful! Will definitely use them again!


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