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Guest Testimonials
The App is easy to use. I paid in advance and did get a message for a code (Fall Football or something like that) to receive a discount, but the discount wasn't reflected once I was charged. Great communication by Parking Spot before and after entry and the QR code made it easy to enter/exit the Lot. Saida (driver) was awesome! The International Lot was full so she guided us to a spot to park and helped us load on to the shuttle. When we returned from Germany, there she was picking us up and made sure that she was able to safely fit everyone into the shuttle for the return to the Lot. Very friendly, good driver and efficient! Will definitely use this service from now on and glad my coworker who travels extensively recommended it as will I.
Good, easy, close to airport. Although wait was way too long for pickup
Reliable
Convience
Convenient, easy and inexpensive.
Pickup when we were leaving and returning was very quick and easy. Helpful drivers.
Convenient and economical
On time and helpful
Convenient, safe, friendly and timely service, stress free, best parking scenario at Austin Airport!
Easy in and out. Good drivers.
Prompt pickup
Convenient and efficient in pick up. The web site is sometimes difficult to navigte.
Various locations around the airport. Plenty of spaces available. Easy to make a reservation.
The last 2 times I parked at the Parking Spot I was told to go to Row B but there was no parking spot. So I parked at row D. But the driver took a while to find me because I in row D not B. This happen my last 2 times (this yr). The employee at the gate need to monitor this. I will always use The Parking Spot.
Convenient and reduced the stress of navigating the airport.
All
Confusing when I pulled in. Gate would not open, no sign saying SoldOut., had to honk to get someone’s attention
Great customer service; easy parking; shuttle drivers were fantastic!
Very prompt and driver was very polite
My car felt safe while I was away. Although there were some miscommunications about getting picked up, management has helped make that right. The return service went very smoothly when I arrived home.
Easy in and out
Everything
Quick pickup at the airport at midnight! Easy to find & close to motels.
I did not like the checkout with bar code. Never worked via paper or from my phone. Had to have an employee get involved.
pick up from car, free water on exit. helpful drivers, helpful lot staff to find a space as it has been really full the last several times.
Convenience. We've used this service for many years because you are picked up right at your vehicle. We also like that the drivers handle your luggage on and off the shuttle.
Transportación to the airport
Easy and affordable. Very convenient.
Close to airport, easy pickup, friendly and helpful personnel.
It is the best feeling when you head to your parking spot the shuttle is right behind you or very shortly after with minimal wait time, pickup from airport is a little different but still acceptable
Convenient. Easy to reserve and pay on the app.