The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   November 8, 2025 — Rated 10 out of 10 by V.N. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

This pickup and drop-off service is super convenient! You just park your car in any open spot a staff member points you to. After you park, a shuttle picks you up, gives you a card with your spot number, and takes you to your airline's departure center. It's the same for arrivals – just find the pickup door, the shuttle grabs you, and takes you right back to your car based on the number on your card. No stress at all! It's honestly one of the best and most convenient things I've seen.

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.F. Dallas DFW - The Parking Spot North
What do you like about our services?

Fast pick up and free car wash.

Report a concern   November 8, 2025 — Rated 10 out of 10 by T.D. Nashville - The Parking Spot
What do you like about our services?

Excellent customer service from everyone!

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.E. Houston Hobby - The Parking Spot
What do you like about our services?

Easy scheduling, reliable service, and reasonable prices.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Courtney Allen Dallas DFW - The Parking Spot South
What do you like about our services?

Easy access to park and pick up and shuttle to the airport

Report a concern   November 8, 2025 — Rated 10 out of 10 by G.C. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Easy access

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.G. Dallas DFW - The Parking Spot South
What do you like about our services?

The driver meets me exactly at my parking spot. Sometimes the driver assists with the luggage, the toll booth employee always greets me with a hello and a smile. The app is very convenient for making or revising reservations. I like the shuttle locator feature when at the airport. On my most recent trip my phone had died so I was unable to use the app departing The Parking Spot. The employee at the toll gate was most helpful in locating my reservation and processing the payment. This is such a wonderful alternative to on airport parking.l

Report a concern   November 8, 2025 — Rated 10 out of 10 by F.E. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

The website makes it easy to create reservations and pay for parking in advance. The prices are reasonable. After arriving at the parking area finding my parking spot was simple. I feel my car is safe during my travels while parked at The Parking Spot.

Report a concern   November 8, 2025 — Rated 10 out of 10 by S.L. St. Louis - The Parking Spot 2
What do you like about our services?

Easy in, easy out. We never have to wait very long for the shuttle, and the shuttle driver is always friendly and helpful.

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.H. Charlotte - The Parking Spot
What do you like about our services?

Quick efficient service and friendly staff.

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.H. Newark - The Parking Spot Haynes
What do you like about our services?

The app is great and easy to use, checkin/out process is a breeze, good value, drivers are always friendly and accommodating.

Report a concern   November 8, 2025 — Rated 9 out of 10 by K.A.D. Atlanta - The Parking Spot
What do you like about our services?

my vehicle is safe and it’s clean

Report a concern   November 8, 2025 — Rated 10 out of 10 by T.D. Buffalo - The Parking Spot
What do you like about our services?

Very efficient and helpful.

Report a concern   November 8, 2025 — Rated 10 out of 10 by V.G. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Efficient service. Convenient proximity. Clean facilities and shuttle. Excellent services. Thanks.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Sally D'Anniballe Pittsburgh - The Parking Spot
What do you like about our services?

Quick, easy, comfortable especially in bad weather. Van was at airport when we arrived, no waiting!!!

Report a concern   November 8, 2025 — Rated 10 out of 10 by Marlene Lancaster Columbus - The Parking Spot
What do you like about our services?

I like to use the Parking Spot because it’s easy. Easy to make reservations and easy access to the airport. All of the drivers we’ve had were so very friendly. They even put your luggage in the trunk for you upon return from your trip! The AAA discount is great in addition to Parking Spot rewards.

Report a concern   November 8, 2025 — Rated 10 out of 10 by C Fink Baltimore - The Parking Spot North
What do you like about our services?

Your drivers are always so cheerful and helpful. It makes me think that your company must hire well and treat employees well. Keep up the good work.

Report a concern   November 8, 2025 — Rated 10 out of 10 by C.E. Denver - The Parking Spot South
What do you like about our services?

Easy to get to. Easy app.

Report a concern   November 8, 2025 — Rated 10 out of 10 by D.P. Houston IAH - The Parking Spot JFK
What do you like about our services?

Very good price

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.F. Cleveland - The Parking Spot
What do you like about our services?

In the past we've always been happy with the Parking Spot services and associates. I had an issue with online booking charges and it was immediately addressed by Nakkita in the Cleveland, Ohio office. She took the time to call for clarification. After the call she worked on problem determination and understood my situation. While she tried several resolutions, she found a workaround that was completely satisfactory. I was impressed with the concern for customer satisfaction provided by Nikkita. Because of her care, we will be loyal to the Parking Spot and will tell our friends and family how true assistance is available when needed. Our thanks to Nakkita and the Parking Spot for addressing our issue in a timely, professional and highly satisfactory manner.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Carmen Rodriguez Houston Hobby - The Parking Spot
What do you like about our services?

1st time trying "the spot" in Houston Texas.
We waited for the shuttle, no more than 5 minutes, driver was amazing, super helpful.
5 days after, waiting time at the airport for a shuttle, was about 10 min. Driver again; efficient, kind and very professional. This experience made the difference, I don't need to look for another parking, I'll definitely using the parking spot for my future trips

Report a concern   November 8, 2025 — Rated 10 out of 10 by Matthew Carrington St. Louis - The Parking Spot East
What do you like about our services?

Everybody is extremely friendly and the service is fast and a great value.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Kevin Lowe St. Louis - The Parking Spot 3
What do you like about our services?

Always prompt pick up when departing and on return.
Very reasonable prices.

Report a concern   November 8, 2025 — Rated 10 out of 10 by B.F. Nashville - The Parking Spot
What do you like about our services?

Convenient, fast, reliable service

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.P. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

The whole e prince is convenient, from making the reservation to the gate
Except a couple of times the waiting for the shuttle has been rather long

Report a concern   November 8, 2025 — Rated 10 out of 10 by Balakrishnan Krishnan Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Excellent

Report a concern   November 8, 2025 — Rated 10 out of 10 by C.W. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Courteous and helpful shuttle drivers. Prompt pick up from our vehicle when we arrived at your facility. We were very pleased with the cost of our parking.

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.V. Atlanta - The Parking Spot
What do you like about our services?

Great service with Shuttle and parking

Report a concern   November 8, 2025 — Rated 10 out of 10 by Libba Murphey Dallas DFW - The Parking Spot South
What do you like about our services?

Easy to use, drivers always helpful. Love it!

Report a concern   November 8, 2025 — Rated 9 out of 10 by J.D. Phoenix - The Parking Spot
What do you like about our services?

Employees are helpful with luggage.


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