Guest Testimonials

It took about 20 minutes, I was the first person picked up and then shuttle road around the parking lot picking up other people and I thought I would have gotten to the airport sooner, also got a little nauseous as we picked up others but other than that using The Parking Spot worked out really good

Everything the men were wonderful

The staff from the time we enter your property Outstanding and your covered parking.

Personable drivers, efficient process.

It's easy to book a reservation, to scan in and out of the parking lot, and I'm generally not waiting long for a shuttle.

shuttle is always very fast to get to you when you park and the drivers are GREAT!!

Always quick to pick up at the terminal and lot. Free water! Love the service.

Awesome experience... Will for sure use again and tell my friends

Staff are always helpful and very friendly!

Convenient location with reliable shuttle transport to and from the airport. Thank you.

Great for premium members. Due to where we live, South is more convenient but many issues with gates and no cover at South

Easy to access, great shuttle service

I lost my ticket but the driver was kind enough to assist me with finding my ticket. It was a very smooth process traveling to and from the airport.

I have been a loyal customer of The Parking Spot for over 11 years, and I honestly wouldn't park anywhere else when flying out of LAX.

I always choose valet parking because I value efficiency and saving time, and every experience has been excellent. The shuttle service is always prompt, the staff is friendly and professional, and it's the little touches—like the complimentary water bottles—that make the experience even better.

What really impressed me during my most recent trip was the level of customer service. Before leaving for Mexico with my father, I asked about charging my new electric vehicle. The website mentioned that charging was available, but when I arrived, I learned that I would need my own charger, which I didn't have. I figured it wasn't a big deal and planned to find a charging station when I returned.

To my surprise, when I arrived back in Los Angeles, my vehicle was fully charged and ready to go. Somehow, the team went above and beyond to figure out a solution without my personal charger. Because of their effort, I was able to drive home late at night without having to stop and find a charging station.

That level of service, initiative, and genuine care for customers is rare these days. Thank you to The Parking Spot and your incredible staff for consistently delivering outstanding service and for going the extra mile when you didn't have to. You've earned my loyalty many times over, and this experience only reinforced why I'll continue to choose The Parking Spot every time I travel.

Nothing further

self service ease

all of it

Prompt pick up and drop off, kind and helpful drivers and staff, cleanliness of lot and shuttles, price, option to reserve far in advance.

Drivers are fast, polite and helpful

Employees and the shuttle drivers are very nice, drive safe and courteous. I love that the shuttle is always waiting for me at the airport. I love that the price is reasonable. I love the convenience of parking options covered or uncovered.

Attendants are always extremely helpful.And the drivers are always very courteous and helpful.

Premium service makes it easy

Online reservations. Ease of use.

Convenient and affordable

Love the convenience of being dropped quickly at the airport soon after parking.

Your services are always great. This time we had a bit of a time checking out due to the credit card machine not working. The staff were a little challenging to work with at this time but hopefully they were just having an off day.

Great service.

Ver Convenient and timely

Convenient, quick transport to and from airport.

Convenience! Knowing vehicle is in a secure location.