Guest Testimonials

Efficient and timely process. Staff very pleasant and helpful.

Fast. 0 waiting

Pick up and delivery right to the terminal and back to my car

I like the closeness to the airport, the prompt pick up on each end and the reasonable pricing you have.

The drivers have always been great as well!

There to pick you up quickly! Nice helpful drivers.
The bus was a little cold when we got back and it was about 12:30 pm so I was a little surprised.

Awesome drivers and a lot of shuttles so there isn't a long wait.

You have a great team at MSP! Super friendly, waited for us to start our vehicle after MN had Sub-Zero temps, and very punctual. I also really appreciated that your reservation system in the app let me extend my parking, as we dealt with multiple flights delays and then a cancellation. I will continue recommending your location!! Thank you!!

Convenient, nice drivers, little touches like water & car wash coupons.

Easy to make reservations online and shuttles are quick and easy to get. Wish you went to International terminal however.

Easily accessible, expedient, affordable.

It's quick and easy.

The experience this time around was wonderful. The bus was quick to pick us up and drop us off in both directions with Good frequency. Friendly folks and smooth process.

You are all doing a much better job compared to a year or so ago. Keep up the great work!

Good staff, fast service (shuttle bus)

Quick, easy and friendly

I was a Colonial Parking customer for 15+ years and at first I was pretty disappointed with the change to The Parking Spot. But over the last several years I've seen better service, friendly and more professional staff and quicker pickups.

I would also like to recognize Melanie from The Parking Spot South who made every effort to contact me to let me know that I left my car running. Without her I would have came back to a dead battery and possibly no gas. Thank you Melanie for going above and beyond.

Always picked up in a timely matter and drivers are very helpful with luggage.

Picked up at car immediately and short wait at airport to return. Driver helped with bags both on and off the bus. Very professional and clean.

It was great parking in covered parking, especially with the bad weather.

The promptness and efficiency that your shuttles run.

Buses run so frequently

Convenient location. Friendly drivers and clean buses.

Easy to book, park and ride.

They till you what row to go in so the van will be there to pick you up fas service getting to the airport

Easy booking and use of the app for all things Parking Spot. The entrance and parking directions are easy to follow. Friendly help and reminders from the shuttle bus drivers. Happy to see the tipping access in the app with the 2D driver identification code posted in the shuttle bus so cash is not needed.

Everyone very nice. Convenient to airport. I park, they pick me up at car and I’m at airport in 5- 10 minutes!!! Love it!!

It's simple and reliable.
The staff are friendly and helpful.
On arrival, they tell you which row to park in, then the van arrives by the time you start pulling out your luggage... When you return, there's a short wait for the pick up, then they drop you off by your vehicle. So much easier than searching for your car after being away a few days.

Everyone was really friendly. The service was convenient and quick. I didn't feel like I needed to budget extra time into my day just to use Parking Spot, which is critical on busy travel days.

Convenient location and rates are very reasonable. The service to and from the airport is very good. Using the app to track the location of the bus is another factor that is good.

very convenient. Easy no hassle drop-off and pick-up. App works well. Great facilities.