Guest Testimonials

Quick, convvenient, courteous

Convenient

Promptness in transporting to airport, both coming and going.

Very easy to find location and parking spot

So easy to park & get to the airport! Once I landed & requested pickup, the shuttle came really quick. I love parking spot and will use them everytime I travel

Process of parking was smooth and efficient. Pick-up at car is convenient, and we did not have to wait, even very early in the morning. Return to car was the same. Staff is courteous and professional

The staff!! From the front office to the shuttle drivers, each was amazing and treated me like I was a regularly scheduled customer. Genuinely happy to help me get to where I needed to be.
I definitely recommend The Parking Spot West when flying out of Austin.
A great way to start your trip.

Staff is friendly and helpful; getting us to and from airport with ease

Convenient, fair price, and friendly customer service.

Courteous, professional staff, location

I like the premium option

Shuttles were very timely. The drivers were very helpful and kind. Secure parking at a good price.

Easy and well run

Prompt, staff are exceptional, ready to access

I was very happy that I chose this one over others. I had great experience in parking dropping at airport and picking on my return. Assistance I have received all over was excellent. I hardly waited anywhere. Drivers are very helpful. Parking lot is well maintained. I give 110% rating to parking spot

Valet is nice and much easier. The whole team was nice and helpful

Very little wait time at shuttle stop. Driver was very helpful with luggage. Cashier was very friendly.

The convenience of the shiuttle and the uncovered valet. Also, that there are multiple shuttles, makes getting home much easier.

Drivers are super nice and friendly. Our drive me on Tuesday afternoon even loaded our bags into our trunk for us.

Clean, safe, secure!
Great price!

Easy in and out, fast and regular shuttles, friendly drivers

Quick pick up. Ease of check in and out.

Convenient and affordable. Nice facility. Great staff.

Excellent price and service.

I enjoy the promotions and the coupons that helped me get discount prices is also easy to navigate

Easy access, no issues with parking.
All around good experience

Easy to find, lots of buses, and friendly drivers.

Very easy to navigate with the app...shuttles were frequent and drivers were friendly.

The process is easy, the pick-up from the car is great with a family, and the bottled water at the end of the journey going home is very refreshing. The Parking Spot West balances value with strong customer service, convenience, and personalized service.

Very convenient

PLEASE BRING BACK VALET