The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.H. St. Louis - The Parking Spot East
What do you like about our services?

Exceptional service. They pick you up straight from your car and will take you back to your car on return. App is easy to use. Shuttle map to locate the shuttles was useful. Quick and easy.

Report a concern   November 5, 2025 — Rated 10 out of 10 by R.P. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Fast pick up and return!

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.I. Columbus - The Parking Spot
What do you like about our services?

To and from my vehicle efficiently and have never had any trouble.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Angela Mathews Phoenix - The Parking Spot
What do you like about our services?

My 1st time using The Parking Spot and I was pleasantly surprised. Everyone was so nice and helpful. Definitely using them again soon!!

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.N. St. Louis - The Parking Spot East
What do you like about our services?

Helpful. No long waits

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.H. Columbus - The Parking Spot
What do you like about our services?

Friendly, convenient, availability

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.M. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Fast and easy. The app told them where to pick me up after I arrived at the airport.

Report a concern   November 5, 2025 — Rated 10 out of 10 by L.H.D. Columbus - The Parking Spot
What do you like about our services?

Prompt polite service. Kiosk to leave worked well.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Donna Moruzzi Newark - The Parking Spot Haynes
What do you like about our services?

Always people waiting to assist when will pull in. Employees are always friendly

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.D. St. Louis - The Parking Spot 2
What do you like about our services?

Love being picked up and dropped off at my car!

Report a concern   November 5, 2025 — Rated 10 out of 10 by W.C. Newark - The Parking Spot Haynes
What do you like about our services?

Friendly staff

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.E.L. Kansas City - The Parking Spot
What do you like about our services?

Safe, prompt service, friendly staff

Report a concern   November 5, 2025 — Rated 10 out of 10 by Diana Celis Dallas DFW - The Parking Spot North
What do you like about our services?

I like the customer service but specially because there is constantly a bus going around picking up passengers.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Jo Ann Cariddi Newark - The Parking Spot Haynes
What do you like about our services?

I used your valet service it’s was excellent and shuttle service was amazing.!!!!!!

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.G. Kansas City - The Parking Spot
What do you like about our services?

We used the covered parking area and pickup and drop off was perfect!

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.I. Pittsburgh - The Parking Spot
What do you like about our services?

Not dealing with the weather 🙂

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.S. Phoenix - The Parking Spot 2
What do you like about our services?

Convenience

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.U. Hartford - The Parking Spot
What do you like about our services?

Quick, easy entry via QR code. Fast pickup at parking spot, very quick turnaround to and from airport

Report a concern   November 5, 2025 — Rated 10 out of 10 by Jarred Hubbard Atlanta - The Parking Spot 2
What do you like about our services?

Easy access, bus pick up at location. It was a great experience. The only part that I did not like was the smell of marijuana on the bus. It smelt horrible going to the airport that morning. There should be rules not allowing people to ride if they smell like a skunk.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Cheryl Oliver Buffalo - The Parking Spot
What do you like about our services?

Easy and seamless. Quick service. AAA discount is a bonus!

Report a concern   November 5, 2025 — Rated 10 out of 10 by Eric Patrick Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Easy to access online. When getting to the site you're welcomed by the associate and assists you. Safe area for vehicles. And you're also greeted by the shuttle driver who helps a lot. Thank you

Report a concern   November 5, 2025 — Rated 10 out of 10 by Robert Stover Columbus - The Parking Spot
What do you like about our services?

All was good ! The only thing that could be better is your pickup timing at the airport?
People were waiting too long?

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.B. Dallas DFW - The Parking Spot North
What do you like about our services?

We arrived at 4:45am we scanned our phone and the lady in the booth was sitting on her chair and we could not hear her. She would not get up to talk to us. Then she got an attitude because we could not hear her. Very friendly driver helped with the bags putting them on and off the bus.
Thank you

Report a concern   November 5, 2025 — Rated 10 out of 10 by sue shriver Dallas Love Field - The Parking Spot 2
What do you like about our services?

Quick in and out process with QR code. Shuttle to and from airport also very quick. Very little waiting.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Todd Ritter Pittsburgh - The Parking Spot
What do you like about our services?

Its convenience to the airport, covered parking for our vehicle and rates are less than the airport. The shuttle drivers are courteous and willing to help with luggage. Shuttle transport times are minimal compared to others and waiting for one to return to your vehicle is minimal

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.S. Newark - The Parking Spot Haynes
What do you like about our services?

Overall good experience. Timely shuttle. Clean facilities

Report a concern   November 5, 2025 — Rated 10 out of 10 by N.R. Atlanta - The Parking Spot 2
What do you like about our services?

Frequency, courteous drivers

Report a concern   November 5, 2025 — Rated 10 out of 10 by G.H. Cleveland - The Parking Spot
What do you like about our services?

good friendly service

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.A. Philadelphia - The Parking Spot North
What do you like about our services?

everything ease of parking size of parking spaces discounts

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.B. Hartford - The Parking Spot
What do you like about our services?

Ease of use


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