- Phone: (312) 453-1700
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Guest Testimonials
It was very easy to use the bus drivers are amazing taking you luggage to your car. The only thing is I wish they would put a sign out by construction so we know where to turn! It is very hard to find witht the construction especially in the dark
Price
customer service was excellent. Our only negative. We had to wait for about 15 minutes to be picked up from our truck after we parked.
Prompt price is great
Usually prompt and convenient. Staff members are polite and considerate.
Easy to get to. Prompt helpful service. Good pricing.
Right off the highway. Lot is very secure.
Super easy entry with my phone. Found a quick spot to park and someone pulled up to pick us up!
The drivers are friendly, the service is convenient and the wait times are pretty short.
I was very confused by the new basic/standard options. When I went in the building to use the restroom, the building was messy as was the bathroom.
Easy site for reservation, on site check in. Booth attendant available for assistance, very helpful when an error regarding payment occurred when I exited.
Well lit parking, secure, safe.
Prompt shuttle service to airport (under 10 minutes when I arrived) and easy, fast pickup on return.
I've used Spot parking in past, will again.
It's very convenient. It saves you from the hustle, bustle and construction currently going on at the airport. Its far enough removed where you can just jump on the interstate and head home. The drivers are courteous and helpful with luggage. It can be pricey to start, but the incentives make up for that.
Fast reliable and good service
Very convenient and super quick pick up!
The app is very easy to use. The waiting time to be picked up at your car is generally short. How close to the airport thus location is.
Good price and great service every time
the driver loading and unloading my luggage Fast pick up to and from the airport
Convenient. Easy parking. Clean shuttles.
Quick, affordable, convenient.
Easy peasy
Quick, Easy, Great price, Amazing customer service. 10/10 ALWAYS
Super
Everything was so easy. Easy to park easy to pay even the return trip to my car was easy. Every employee I encountered was extremely nice and helpful. I have nothing bad to say.
Staff was friendly and extremely helpful. I appreciate that we had no wait for either the ride to or from the airport.
Sweet drivers and easy to navigate parking lots
Nice parking area, easy access to transfer bus
The staff is always greeting us with smiles and good morning. I really like the customer service. I usually have Dottie dropping me off at the airport. Very nice lady.
Convenience of the app for making reservations and having a QR code for entry and exit.
A clean easy
Access
Great service
Convenience

The service has been fairly reliable over the past. However, we have experienced some longer than normal wait times both at the parking lot as well as being picked up at the airport!
Some of the drive also need to be or mindful of their outer appearance and smell (please shower before coming to work).
With the construction, it is understandable of some of the delays. BUT, these delays have been going on for months. It seems to me that there is a lack of drivers or the company is cutting back on labor.
One of these two things is mostly truer than the other.
With competition increasing and with other parking options in the area one might start looking for alternative options if things don't get better soon!!
I tend to be loyal to a program unless compelled to change.
Have a Nice Day