- Phone: 208-383-1000
based on 11537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was knowledgeable and did a thorough job and also gave attention to 4 spots I pointed out. He was friendly and explained what he was doing
On time and great texhs
Quality of work, transparency in pricing, and professionalism and friendliness of the technicians.
Its just good service!
Good Work and dependability
Great customer service with next day scheduling of three units needing cleaning. Techs were on time and quickly completed the job to above standards! Thank you.
The service and products
Cody is an excellent technician and communicator.
I like the professionalism and the incredible knowledge about the problems and the products
Good quality and professional service.
We've used your service for carpet cleaning 3x and been happy with the product, service, technicians, price and ultimately, the results. Thanks.
It sets quickly; always gets stains out; always friendly, knowledgeable people
Prompt, friendly and did a nice job.
Kind of spends. Almost 200 fir 30 minutes of work
He was extremely friendly, helpful, and polite.
Zerorez always does a fabulous job!
Clean products with excellent customer service. Our tech who came out was professional, clean and very polite. I highly recommend this company to anyone looking to get there carpets cleaned.
Austin did an excellent job! He was very thorough, unfortunately we were not!
He cleaned two of our dining room chair seats, I should have had him clean three.
If at all possible, if he’s in the area again, could he clean this third seat? It only took him about 15 minutes to do the two. Our error, we would pay him to return.
Thank you, very pleased with the service.
Name removed
Great service. !!
The product is clear, leaves no residue, no caustic aftermath. I understand as much as I can about the processed water. I do like the "scotch guard" option for areas of need.
Service was outstanding. Personable, efficient - answered my questions - shared what he would do & what to expect in terms of drying process. Allowed me to plan accordingly for the remainder of my day
Jackson was great - very friendly and competent - we're completely satisfied !
Your technician was very thorough in telling us what to expect and areas of concern what also to expect. He was very careful and did a very conscientious job.
Techs are very good and very thorough. Good results.
Very thorough job and explains everything being cleaned.
Good stain removal results, but tech forgot to brush out the lines his tool left in the carpet. Otherwise a “10”!
Zerorez did a great job explaining the cleaning process with a very optimistic attitude and did the job wonderfully, I would highly recommend this company for cleaning your carpet.
The guy who came to my home to clean my Persian carpets recommended taking them in to the facility to be cleaned. I agreed since it seemed you would do a better job there, for a bit less money, but when I looked at the revised invoice you guys sent me, it said you would not guarantee that my carpets would not be damaged. He failed to mention that. He was a very nice guy, and I trust him, but that information should not have been left out!!!
Technician was very professional. Answered all of our questions and made sure to understand our concerns and expectations.
Steve explained about products he was going to use and asked about any that I may have used for spot cleaning. He also explained the cost of extra products and the total of everything in case I wanted to change or cancel. My carpet looks really good and feels good on bare feet, I never wear shoes in the house. He was kind enough to even carry in my heavy dog food order box and put it inside my front door.
I only wished that when I paid my invoice I could have given him a tip for his hard work, he certainly deserved one.

Excellent service. Carpets cleaner and dry faster then another carpet service we have used in the past.