Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11537 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 6, 2023 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

Excellent service. Carpets cleaner and dry faster then another carpet service we have used in the past.

Report a concern   September 5, 2023 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The technician was knowledgeable and did a thorough job and also gave attention to 4 spots I pointed out. He was friendly and explained what he was doing

Report a concern   September 5, 2023 — Rated 10 out of 10 by Gene Williams Zerorez Boise
What do you like about our products and services?

On time and great texhs

Report a concern   September 5, 2023 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Quality of work, transparency in pricing, and professionalism and friendliness of the technicians.

Report a concern   September 5, 2023 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Its just good service!

Report a concern   September 5, 2023 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Good Work and dependability

Report a concern   September 5, 2023 — Rated 10 out of 10 by Jerrod Thomas Zerorez Boise
What do you like about our products and services?

Great customer service with next day scheduling of three units needing cleaning. Techs were on time and quickly completed the job to above standards! Thank you.

Report a concern   September 3, 2023 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

The service and products

Report a concern   September 3, 2023 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Cody is an excellent technician and communicator.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Kelly Barber Zerorez Boise
What do you like about our products and services?

I like the professionalism and the incredible knowledge about the problems and the products

Report a concern   September 3, 2023 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Good quality and professional service.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Jay Fishman Zerorez Boise
What do you like about our products and services?

We've used your service for carpet cleaning 3x and been happy with the product, service, technicians, price and ultimately, the results. Thanks.

Report a concern   September 2, 2023 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

It sets quickly; always gets stains out; always friendly, knowledgeable people

Report a concern   September 2, 2023 — Rated 10 out of 10 by W.Z. Zerorez Boise
What do you like about our products and services?

Prompt, friendly and did a nice job.

Report a concern   September 2, 2023 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Kind of spends. Almost 200 fir 30 minutes of work

Report a concern   September 2, 2023 — Rated 10 out of 10 by Dianna Smith Zerorez Boise
What do you like about our products and services?

He was extremely friendly, helpful, and polite.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Kim Cupp Zerorez Boise
What do you like about our products and services?

Zerorez always does a fabulous job!

Report a concern   September 2, 2023 — Rated 10 out of 10 by Ryan Kerrigan Zerorez Boise
What do you like about our products and services?

Clean products with excellent customer service. Our tech who came out was professional, clean and very polite. I highly recommend this company to anyone looking to get there carpets cleaned.

Report a concern   September 2, 2023 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Austin did an excellent job! He was very thorough, unfortunately we were not!
He cleaned two of our dining room chair seats, I should have had him clean three.

If at all possible, if he’s in the area again, could he clean this third seat? It only took him about 15 minutes to do the two. Our error, we would pay him to return.

Thank you, very pleased with the service.
Name removed

Report a concern   September 1, 2023 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Great service. !!

Report a concern   August 31, 2023 — Rated 10 out of 10 by Sharon Russon Zerorez Boise
What do you like about our products and services?

The product is clear, leaves no residue, no caustic aftermath. I understand as much as I can about the processed water. I do like the "scotch guard" option for areas of need.

Service was outstanding. Personable, efficient - answered my questions - shared what he would do & what to expect in terms of drying process. Allowed me to plan accordingly for the remainder of my day

Report a concern   August 31, 2023 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

Jackson was great - very friendly and competent - we're completely satisfied !

Report a concern   August 31, 2023 — Rated 10 out of 10 by M.A.R.E. Zerorez Boise
What do you like about our products and services?

Your technician was very thorough in telling us what to expect and areas of concern what also to expect. He was very careful and did a very conscientious job.

Report a concern   August 31, 2023 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Techs are very good and very thorough. Good results.

Report a concern   August 31, 2023 — Rated 10 out of 10 by C.A. Zerorez Boise
What do you like about our products and services?

Very thorough job and explains everything being cleaned.

Report a concern   August 31, 2023 — Rated 9 out of 10 by M.E. Zerorez Boise
What do you like about our products and services?

Good stain removal results, but tech forgot to brush out the lines his tool left in the carpet. Otherwise a “10”!

Report a concern   August 30, 2023 — Rated 10 out of 10 by Janice Patillo Zerorez Boise
What do you like about our products and services?

Zerorez did a great job explaining the cleaning process with a very optimistic attitude and did the job wonderfully, I would highly recommend this company for cleaning your carpet.

Report a concern   August 30, 2023 — Rated 5 out of 10 by P.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The guy who came to my home to clean my Persian carpets recommended taking them in to the facility to be cleaned. I agreed since it seemed you would do a better job there, for a bit less money, but when I looked at the revised invoice you guys sent me, it said you would not guarantee that my carpets would not be damaged. He failed to mention that. He was a very nice guy, and I trust him, but that information should not have been left out!!!

Report a concern   August 30, 2023 — Rated 10 out of 10 by J.E. Zerorez Boise
What do you like about our products and services?

Technician was very professional. Answered all of our questions and made sure to understand our concerns and expectations.

Report a concern   August 29, 2023 — Rated 10 out of 10 by Linda Walker Zerorez Boise
What do you like about our products and services?

Steve explained about products he was going to use and asked about any that I may have used for spot cleaning. He also explained the cost of extra products and the total of everything in case I wanted to change or cancel. My carpet looks really good and feels good on bare feet, I never wear shoes in the house. He was kind enough to even carry in my heavy dog food order box and put it inside my front door.
I only wished that when I paid my invoice I could have given him a tip for his hard work, he certainly deserved one.


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