- Phone: 208-383-1000
based on 11537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brent was amazing
I really like how product cleaned my couches and my carpets and it does not take a long time to dry and smells real good and the tech Riley was very friendly and professional thank you for your services
We had a great experience with zerorez a few years ago the guys did a great job. But this last experience was kind of poor. There were still quite a few spot I had to go back over with our hand shampooer because the stains were still there the make up stains mostly came out but I got more out with the hand shampooer so that was unfortunate, I’m not sure how long the guy was supposed to be here but it seemed really fast and when it came to asking him about it we were told “our carpet is old” not sure I’ll use zerorez again.
Always a great job. On time, friendly, and the place looks great when they are done!
Easy to schedule. Options were taken to protect my hardwood floors. Technician was very professional, completed the job efficiently. I am impressed with the area rug cleanliness.
Highly recommend.
Quick dry time, good customer service, got all stains out.
Excellent
Always awesome
Great service in home, mediocre customer service.
They worked
Product and service were great
The products work great and the employees are awesome!
There are carpet areas that did not come clean. Also, after vacuuming within the 48 hour time frame, per instructions, our vacuum cleaner canister was half full.
Thank you for your review. We see this as a good thing that you were able to pull this out with your vacuum. We leave behind an aftercare card explaining situations like this. Why did my vacuum pull up a full canister after you cleaned it? We are going after the sticky stuff- oils, greases, starches. Those soils will hold onto the dry soil as well, making them hard to remove with a dry vacuum. As we clean, we will remove oils and other soluble soils from the carpet, and take a lot of the dry solid in soluble soil with it, but there is a chance that some will still be left behind. But because we got the sticky stuff out, and in most cases loosened the really packed-in dirt, post-cleaning vacuuming will bring up a lot of the rest of the dirt. please let us know if you have any further questions! 208-383-1000. Have a great Day!
Prompt service & knowledgeable, friendly technicians. Everything was thoroughly explained.
Everything
I like the process Zerorez uses on my carpets. They look like new. The employees are professional and polite. The gentleman who cleaned my carpets and furnace ducts took the time to answered all my questions.
Zerorez is the only only carpet cleaning company we use.
Appreciate the prompt, on time service, that worked with our business schedule.
Our cream colored couch just didn't get as brighly clean as we would have liked. We looked that there was no residue or smell... Bit wondering if it would have gotten cleaner with some soap!
Knowledgeable fast friendly good job
Very responsive and professional
No residue carpets never been cleaner!!
Wonderful efficient professional work friendly and the old rugs look spectacular really great!!
They did a good job and cleaned up after themselves
Working with Zerorez from the time I first contacted them to when they were completed was easy and stress less. The technician , Joshua , arrived on time, was professional, efficient , informative and pleasant.
I would recommend them.
Friendly, knowledgeable technicians. No chemical residuew
Nice tech.
Cleaned well. Dried fast very courteous staff. Great price