Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11483 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2023 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

on time clean job very nice.

Report a concern   October 6, 2023 — Rated 10 out of 10 by Steve Perlinski Zerorez Boise
What do you like about our products and services?

Very professional and the carpets look great. Great value for the price. Will definitely have them over again.

Report a concern   October 5, 2023 — Rated 10 out of 10 by L.B.N. Zerorez Boise
What do you like about our products and services?

Gentleman was very nice
He provided thorough services
Carpets look great and are soft

Report a concern   October 5, 2023 — Rated 10 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

Communicatiion

Report a concern   October 4, 2023 — Rated 10 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

Have used other cleaners and feel they leave a soapy residue on the carpet. Have been happy with services.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Stewart Lawrence Zerorez Boise
What do you like about our products and services?

Timely thorough service

Report a concern   October 3, 2023 — Rated 9 out of 10 by K.D. Zerorez Boise
What do you like about our products and services?

I liked the technician Jackson. I don’t like other sales pitch though. I want them to come in and clean the carpet and not lecture me and he does that he just gets to work tells me what other offers you guys have, but isn’t pushy.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Sue Sloan Zerorez Boise
What do you like about our products and services?

Kendrick was fast and professional and it all went very well.

Report a concern   October 2, 2023 — Rated 0 out of 10 by J.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The edges of the carpet along the walls didn't appear to get cleaned. Additionally, only the main area of the stairs was cleaned. Nothing around the spindles.

Report a concern   October 2, 2023 — Rated 9 out of 10 by L.J. Zerorez Boise
What do you like about our products and services?

I like that several services are offered other than just carpet cleaning. I intend to look into these additional services.

Report a concern   October 1, 2023 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Prompt overall response. Good carpet cleaning. Kendrick worked hard on the upholstery. Looks good.

Report a concern   October 1, 2023 — Rated 8 out of 10 by M.B. Zerorez Boise
What could we do to improve?

Less upselling

Report a concern   October 1, 2023 — Rated 7 out of 10 by J.M. Zerorez Boise
What could we do to improve?

Make sure carpets are as dry as able to get them.

Report a concern   October 1, 2023 — Rated 10 out of 10 by M.Z. Zerorez Boise
What do you like about our products and services?

The employees are all very nice. Jackson was prompt and friendly. The carpets look great and we love that the carpet feels clean and fresh

Report a concern   September 30, 2023 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

I like how clean my carpet feels and how quickly it dries.

Report a concern   September 30, 2023 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Victor was on time. Answered any question and offered suggestions about protective coatings for our carpet. Completed the cleaning of all carpets quickly and efficiently. Things look great!

Report a concern   September 29, 2023 — Rated 0 out of 10 by B.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Our tech was nice and explained the process to us well and everything but we were not impressed at all when our carpets finally dried. We added and paid for the additional additives he recommended and still did not see the results we expected from your company.

Report a concern   September 29, 2023 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

I like my clean carpets after you all have finished cleaning them. I like the clean smell.

Report a concern   September 28, 2023 — Rated 10 out of 10 by V.S. Zerorez Boise
What do you like about our products and services?

The technicians are always professional, courteous, and experienced. We love Zerorez!

Report a concern   September 28, 2023 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Efficiency, punctuality

Report a concern   September 28, 2023 — Rated 10 out of 10 by Raina Baker Zerorez Boise
What do you like about our products and services?

The service technician did a great job-he was friendly, knowledgeable and our sectional and carpets look amazing. I will definitely use them again and highly recommend.

Report a concern   September 27, 2023 — Rated 9 out of 10 by L.Z. Zerorez Boise
What do you like about our products and services?

we appreciated the young man who pformed the clenin service. seemed knowledgeable and willing to answer ourour que

Report a concern   September 27, 2023 — Rated 10 out of 10 by P.B. Zerorez Boise
What do you like about our products and services?

Carpeting came out very clean. Technician did a great job!

Report a concern   September 26, 2023 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

professional and very clean carpets. they protected all corners of the baseboards.

Report a concern   September 26, 2023 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

Quality of work. Professionalism.

Report a concern   September 24, 2023 — Rated 10 out of 10 by Jacki Ford Zerorez Boise
What do you like about our products and services?

Our carpets look great and the service man came on time, worked hard and left valuable information for caring for my carpets.

Report a concern   September 24, 2023 — Rated 10 out of 10 by Laura Adams Zerorez Boise
What do you like about our products and services?

Great employees!!

Report a concern   September 24, 2023 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Technicians were friendly carpet looks great. Especially appreciate that it's not sopping wet.

Report a concern   September 23, 2023 — Rated 2 out of 10 by S.J. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I had a white ottoman shampooed and it looks worse than before it was cleaned. There were a couple spots on my carpet that were addressed. As the floor dried, they got much better than before they were cleaned, and are just as visible. After shampooing my daughter's room, knowing it needed to be deodorized from our dog having slept on there, the smell was worse! I honestly can't believe how it turned out. Very disappointed and frustrated.

Report a concern   September 23, 2023 — Rated 10 out of 10 by Daryl Johnson Zerorez Boise
What do you like about our products and services?

HIGH QUALITY product and service! This is not the cheapest company on the market, but "you get what you pay for." If you pay a fair price, you should receive a fair product or service. Zerorez Boise did that for us this last week.


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