- Phone: 208-383-1000
based on 11480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EVERYTHING! And I just recommend you to one of my clients today😄
Chris was very helpful and answered our questions. We have some areas in the master bedroom that remain dark after the carpet dried. To us it appears to be a heavily traffic pattern with the carpet well worn in that area. All other areas look great along with other rooms he cleaned.
No harsh chemicals-
Wife was not happy with dog pee smell in her home office after first cleaning- Zerorez came back and redid that room willingly to her complete satisfaction!
Zerorez customer service and followup is GREAT!
you did not disappoint us
On time, courteous, good job, great value
No harsh chemicals...dryer than most at the finish.Pleasant technician on time!
Excellent customer service. Excellent job on cleaning the carpet.
No after smell. Very clean job on my carpets.
IT REALLY WAS A DIFFICULTY CARPET TO CLEAN AS IT HAS BEEN DOWN FOR QUITE AWHLE. I DON'T KNOW THAT I AM REALLY BOUGHT IN TO NO SORT OF CLEANING FLUIDS??? IT HAD SOME AREAS NOT SO GOOD BUT I TOOK DILUTED VINGER AND WENT OVER IT AND AREAS CAME CLEANER AND BRIGHTER.
YOUR SERVICE PERSON WAS GOOD AD WORKED HARD.
THANKS.
I've had my carpets cleaned and I like the clean results without the use of chemicals. I just had my furnace air ducts cleaned and am happy with the service.
Fast and friendly. No chemicals are used and it smells great!
No residue cleaning. We are hoping that the carpets will not trap the soil without residue. Chris was great to explain the process, very prompt and efficient. He was able to clean our auto seats because he completed the carpets ahead of schedule.
I will recommend Zerorez to my friends.
Zero residue... Carpet was clean, soft and looked new again. You were successful in taking out 2 dark spots. I was impressed with the professionalism.
I like the environmentally friendly products used. I also thought Chris was excellent in every way. I would recommend your service to everyone I know.
NO CHEMICALS; PROMPT COURTEOUS SERVICE!
Very friendly, helped answer all my questions on pricing and the cleaning system.
One of the things we appreciated was your technician. He was very professional. Thank you and we will be back.
Good customer service, friendly technician, price right!
The person who came explained the process, the product being used, price, amount of time to do the job, etc. He was friendly, knowledgeable and did a great job with getting the carpet clean and smelling nice. The carpet looks new again. Thank You Zerorez!!
The technician was very friendly and described the products and services prior to cleaning. The cleaning was thorough, and done very well. The technician explained why some of the spots were not removed. I have not seen any of the spots return since the cleaning was completed.
seemed pretty good to me
Professional appearance, on time, discussion on what will be completed, done in a timely manner
Great result, very professional service...thank you.
fast, thorough and effecient
I have spoke with one of your reps about the incident and he his handling it as best as can be expected. However, until the issue is fully rectified, I don't know that I could fully recommend your service.
Dave was prompt, efficient and courteous! My carpets look great!
In the last month I had Zerorez do all the carpeting in our Boise home and our cabin in Donnelly. The service was prompt, thorough, and professional. The results were as advertised. They also did a great job on a large couch, loveseat, and ottoman. I highly recommend their services.
Tom Gohlke, Boise, ID
that your cleaning process does not use detergents or chemicals to clean the carpet that leave behind residues that attract dirt.
Thanks you, thank you, thank you for your help this week. The family was so excited to come home to clean carpets.

Clean is clean and arriving as promised.