Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11480 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 27, 2013 — Rated 10 out of 10 by F.V. Zerorez Boise
What do you like about our products and services?

Clean is clean and arriving as promised.

Report a concern   September 26, 2013 — Rated 10 out of 10 by Lisa Grace Zerorez Boise
What do you like about our products and services?

EVERYTHING! And I just recommend you to one of my clients today😄

Report a concern   September 25, 2013 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

Chris was very helpful and answered our questions. We have some areas in the master bedroom that remain dark after the carpet dried. To us it appears to be a heavily traffic pattern with the carpet well worn in that area. All other areas look great along with other rooms he cleaned.

Report a concern   September 25, 2013 — Rated 9 out of 10 by Matt Beebe Zerorez Boise
What do you like about our products and services?

No harsh chemicals-

Wife was not happy with dog pee smell in her home office after first cleaning- Zerorez came back and redid that room willingly to her complete satisfaction!

Zerorez customer service and followup is GREAT!

Report a concern   September 25, 2013 — Rated 5 out of 10 by J.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

you did not disappoint us

Report a concern   September 24, 2013 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

On time, courteous, good job, great value

Report a concern   September 23, 2013 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

No harsh chemicals...dryer than most at the finish.Pleasant technician on time!

Report a concern   September 22, 2013 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

Excellent customer service. Excellent job on cleaning the carpet.

Report a concern   September 19, 2013 — Rated 10 out of 10 by J.O. Zerorez Boise
What do you like about our products and services?

No after smell. Very clean job on my carpets.

Report a concern   September 18, 2013 — Rated 7 out of 10 by J.C. Zerorez Boise
What could we do to improve?

IT REALLY WAS A DIFFICULTY CARPET TO CLEAN AS IT HAS BEEN DOWN FOR QUITE AWHLE. I DON'T KNOW THAT I AM REALLY BOUGHT IN TO NO SORT OF CLEANING FLUIDS??? IT HAD SOME AREAS NOT SO GOOD BUT I TOOK DILUTED VINGER AND WENT OVER IT AND AREAS CAME CLEANER AND BRIGHTER.

YOUR SERVICE PERSON WAS GOOD AD WORKED HARD.

THANKS.

Report a concern   September 17, 2013 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

I've had my carpets cleaned and I like the clean results without the use of chemicals. I just had my furnace air ducts cleaned and am happy with the service.

Report a concern   September 16, 2013 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

Fast and friendly. No chemicals are used and it smells great!

Report a concern   September 14, 2013 — Rated 9 out of 10 by V.A.J.A. Zerorez Boise
What do you like about our products and services?

No residue cleaning. We are hoping that the carpets will not trap the soil without residue. Chris was great to explain the process, very prompt and efficient. He was able to clean our auto seats because he completed the carpets ahead of schedule.

I will recommend Zerorez to my friends.

Report a concern   September 14, 2013 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Zero residue... Carpet was clean, soft and looked new again. You were successful in taking out 2 dark spots. I was impressed with the professionalism.

Report a concern   September 13, 2013 — Rated 10 out of 10 by Ray Moser Zerorez Boise
What do you like about our products and services?

I like the environmentally friendly products used. I also thought Chris was excellent in every way. I would recommend your service to everyone I know.

Report a concern   September 13, 2013 — Rated 9 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

NO CHEMICALS; PROMPT COURTEOUS SERVICE!

Report a concern   September 12, 2013 — Rated 10 out of 10 by A.R.S. Zerorez Boise
What do you like about our products and services?

Very friendly, helped answer all my questions on pricing and the cleaning system.

Report a concern   September 9, 2013 — Rated 10 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

One of the things we appreciated was your technician. He was very professional. Thank you and we will be back.

Report a concern   September 7, 2013 — Rated 9 out of 10 by N.V. Zerorez Boise
What do you like about our products and services?

Good customer service, friendly technician, price right!

Report a concern   September 5, 2013 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

The person who came explained the process, the product being used, price, amount of time to do the job, etc. He was friendly, knowledgeable and did a great job with getting the carpet clean and smelling nice. The carpet looks new again. Thank You Zerorez!!

Report a concern   September 3, 2013 — Rated 10 out of 10 by Peggy Adams Zerorez Boise
What do you like about our products and services?

The technician was very friendly and described the products and services prior to cleaning. The cleaning was thorough, and done very well. The technician explained why some of the spots were not removed. I have not seen any of the spots return since the cleaning was completed.

Report a concern   September 2, 2013 — Rated 8 out of 10 by B.B. Zerorez Boise
What could we do to improve?

seemed pretty good to me

Report a concern   September 2, 2013 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Professional appearance, on time, discussion on what will be completed, done in a timely manner

Report a concern   September 1, 2013 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Great result, very professional service...thank you.

Report a concern   August 30, 2013 — Rated 9 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

fast, thorough and effecient

Report a concern   August 29, 2013 — Rated 5 out of 10 by M.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I have spoke with one of your reps about the incident and he his handling it as best as can be expected. However, until the issue is fully rectified, I don't know that I could fully recommend your service.

Report a concern   August 29, 2013 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Dave was prompt, efficient and courteous! My carpets look great!

Report a concern   August 29, 2013 — Rated 10 out of 10 by Tom Gohlke Zerorez Boise
What do you like about our products and services?

In the last month I had Zerorez do all the carpeting in our Boise home and our cabin in Donnelly. The service was prompt, thorough, and professional. The results were as advertised. They also did a great job on a large couch, loveseat, and ottoman. I highly recommend their services.

Tom Gohlke, Boise, ID

Report a concern   August 29, 2013 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

that your cleaning process does not use detergents or chemicals to clean the carpet that leave behind residues that attract dirt.

Report a concern   August 28, 2013 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Thanks you, thank you, thank you for your help this week. The family was so excited to come home to clean carpets.


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