- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Associate was very personable and friendly
Great job. Cleans carpets like new. Thanks Zerorez.
Would like to let you know that Eric B did a fantastic job. The house is big and he cleaned it well from top to bottom. He is also very pleasant.
I like not having chemicals that attract dirt on the floor. Just special water leaves the floor clean.
Products - Safe for children, non toxic
Service wonderful and technician was very knowledgeable and through.
State of the art equipment!! The carpet was dry by the time they left.
Price a very reasonable, tech. was friendly informative, did a great job, and our old carpet looks great again. Would use again and will recommend to others.
Thank you Dave!
Nice tech., on time....did a little more than we paid for, job looks good, no detergent smell.
The customer service was fantastic! And I really like your 30 day gotta love it guarentee. I will definitely recommend this company to family & friends.
Dave did a good job. He also communicated very well what he was going to do. He also described the protectant service (which I got in one room) without being pushy - that would have made me not get it. My only criticism is the tacked on fee of $13. These kinds of fees always seem to lack transparency and make me feel I am being cheated. Other than that I would have no hesitation recommending zerorez and also using again.
Rusty on time did good job carpet oks better than new
My technician was on time and very friendly. He was informative about the steps and price.
Got me scheduled right away for a next day cleaning.
Your product does not use soap which adds a gooy base in the carpet and causes the carpet to get even dirtier faster. I've heard about Zerorez for years and have suggested your company to others who have raved about you. I finally had an opportunity to use you and am thrilled with the experience.
Your tech was friendly and knowledgeable, got right to work. Even let me know of other products you offer.
Thank you Zerorez.
The guys were very professional and worked quickly. We are very pleased with our carpet cleaning.
Green products
No residue left behind
Friendly technician
Good results
The carpet cleaners were great! Very professional gentlemen (1 of them was training and was very up front about the fact that he was still learning, which i appreciate). They both kept me updated on what they were doing and were quite efficient in getting their work done. My carpet looks great, I'm sure I will use ZeroRez again!
The technicians were very nice and respectful. They were clear about how they will go about cleaning and explained the process. The work was through and they get a great job.
Eric did a very good job. Clear explanation. We are very happy with clean air and carpets :) Thank you!
The carpet in the rental are really clean
Very polite, knowledgeable and friendly staff. Loved the corner covers.
Zerorez could have come early, but I wasn't ready for them. I appreciated the call. Dave was great! The carpets and couch dried very well. There was a fresh smell in the house. With family present over Easter, they asked about the carpets and I recommended Zerorez to them.
After the carpets were dry I went back over the treated area and picked up an entire vacuum cleaner bag of debris. Maybe I have unrealistic expectations, but an entire bag?
Our carpets look great and we’ll be calling you again in the future.
No soap residue, high pressure hot water, dries quickly, very professional personnel. Good job
Love your staff & quality of service
Affordable, fast, and professional service.
The technician did an excellent job cleaning the carpets and went to an extra effort to ensure that our furniture and floors were not impacted while performing the work. I will definitely use again.

I loved that they talked to me through the process and that the carpets look so much better, although they are 11 years old!