Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11484 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2018 — Rated 10 out of 10 by Melissa Pollard Zerorez Boise
What do you like about our products and services?

I loved that they talked to me through the process and that the carpets look so much better, although they are 11 years old!

Report a concern   April 7, 2018 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

Associate was very personable and friendly

Report a concern   April 7, 2018 — Rated 10 out of 10 by Clare Gaylord Zerorez Boise
What do you like about our products and services?

Great job. Cleans carpets like new. Thanks Zerorez.

Report a concern   April 7, 2018 — Rated 9 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Would like to let you know that Eric B did a fantastic job. The house is big and he cleaned it well from top to bottom. He is also very pleasant.

Report a concern   April 7, 2018 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

I like not having chemicals that attract dirt on the floor. Just special water leaves the floor clean.

Report a concern   April 6, 2018 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

Products - Safe for children, non toxic

Service wonderful and technician was very knowledgeable and through.

Report a concern   April 6, 2018 — Rated 10 out of 10 by James Finnigan Zerorez Boise
What do you like about our products and services?

State of the art equipment!! The carpet was dry by the time they left.

Report a concern   April 6, 2018 — Rated 10 out of 10 by Matt Bever Zerorez Boise
What do you like about our products and services?

Price a very reasonable, tech. was friendly informative, did a great job, and our old carpet looks great again. Would use again and will recommend to others.

Report a concern   April 5, 2018 — Rated 10 out of 10 by W.H. Zerorez Boise
What do you like about our products and services?

Thank you Dave!

Report a concern   April 5, 2018 — Rated 10 out of 10 by K.B. Zerorez Boise
What do you like about our products and services?

Nice tech., on time....did a little more than we paid for, job looks good, no detergent smell.

Report a concern   April 5, 2018 — Rated 10 out of 10 by Lauren Bailey Zerorez Boise
What do you like about our products and services?

The customer service was fantastic! And I really like your 30 day gotta love it guarentee. I will definitely recommend this company to family & friends.

Report a concern   April 5, 2018 — Rated 10 out of 10 by P.N. Zerorez Boise
What do you like about our products and services?

Dave did a good job. He also communicated very well what he was going to do. He also described the protectant service (which I got in one room) without being pushy - that would have made me not get it. My only criticism is the tacked on fee of $13. These kinds of fees always seem to lack transparency and make me feel I am being cheated. Other than that I would have no hesitation recommending zerorez and also using again.

Report a concern   April 5, 2018 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Rusty on time did good job carpet oks better than new

Report a concern   April 5, 2018 — Rated 10 out of 10 by Lisa Jerrel Zerorez Boise
What do you like about our products and services?

My technician was on time and very friendly. He was informative about the steps and price.

Report a concern   April 5, 2018 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

Got me scheduled right away for a next day cleaning.

Report a concern   April 4, 2018 — Rated 10 out of 10 by C.A. Zerorez Boise
What do you like about our products and services?

Your product does not use soap which adds a gooy base in the carpet and causes the carpet to get even dirtier faster. I've heard about Zerorez for years and have suggested your company to others who have raved about you. I finally had an opportunity to use you and am thrilled with the experience.

Your tech was friendly and knowledgeable, got right to work. Even let me know of other products you offer.

Thank you Zerorez.

Report a concern   April 4, 2018 — Rated 10 out of 10 by Helen Farnham Zerorez Boise
What do you like about our products and services?

The guys were very professional and worked quickly. We are very pleased with our carpet cleaning.

Report a concern   April 3, 2018 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Green products
No residue left behind
Friendly technician
Good results

Report a concern   April 3, 2018 — Rated 9 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

The carpet cleaners were great! Very professional gentlemen (1 of them was training and was very up front about the fact that he was still learning, which i appreciate). They both kept me updated on what they were doing and were quite efficient in getting their work done. My carpet looks great, I'm sure I will use ZeroRez again!

Report a concern   April 3, 2018 — Rated 10 out of 10 by Tracy Robinson Zerorez Boise
What do you like about our products and services?

The technicians were very nice and respectful. They were clear about how they will go about cleaning and explained the process. The work was through and they get a great job.

Report a concern   April 3, 2018 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Eric did a very good job. Clear explanation. We are very happy with clean air and carpets :) Thank you!

Report a concern   April 2, 2018 — Rated 10 out of 10 by J.F. Zerorez Boise
What do you like about our products and services?

The carpet in the rental are really clean

Report a concern   April 2, 2018 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Very polite, knowledgeable and friendly staff. Loved the corner covers.

Report a concern   April 2, 2018 — Rated 10 out of 10 by E.C. Zerorez Boise
What do you like about our products and services?

Zerorez could have come early, but I wasn't ready for them. I appreciated the call. Dave was great! The carpets and couch dried very well. There was a fresh smell in the house. With family present over Easter, they asked about the carpets and I recommended Zerorez to them.

Report a concern   April 2, 2018 — Rated 5 out of 10 by M.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

After the carpets were dry I went back over the treated area and picked up an entire vacuum cleaner bag of debris. Maybe I have unrealistic expectations, but an entire bag?

Report a concern   April 2, 2018 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

Our carpets look great and we’ll be calling you again in the future.

Report a concern   April 2, 2018 — Rated 10 out of 10 by Jack Wilson Zerorez Boise
What do you like about our products and services?

No soap residue, high pressure hot water, dries quickly, very professional personnel. Good job

Report a concern   April 1, 2018 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Love your staff & quality of service

Report a concern   April 1, 2018 — Rated 9 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Affordable, fast, and professional service.

Report a concern   April 1, 2018 — Rated 9 out of 10 by K.Q. Zerorez Boise
What do you like about our products and services?

The technician did an excellent job cleaning the carpets and went to an extra effort to ensure that our furniture and floors were not impacted while performing the work. I will definitely use again.


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