- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For the $50-$60 I paid for stain removal, it was just okay. I will consider alternatives next time.
Technician, Eric, was professional and gave attention to detail. Carpets and furniture look even better than I expected. Great job. Will recommend you highly!
We have been pleased with the customer service and worksmanship from our Zerorez appointments. Thank you!
The professionalism of the tech was great! My carpet looks and feels great!
Zach was great, informed us of the process and what to expect. Extremely knowledgeable!
First Sebastian and Zach have been our technicians and always shown up ahead of schedule, helped move furniture, explained ed policies and refilled our deodorizer without fail. They are fair, efficient and cost effective. We would recommend Zerorez to anyone.
Awesome service. Highly recommend
Very fair pricing, very professional service, very good quality job!
The young man called to alert me he was on the way, was respectful, courteous and knowledgeable about the product to clean our carpet and the process. he also informed me about the ability to clean other surfaces in our home.
The end result was great. Zack was terrific - personable and professional. Kept me informed and checked to make sure I was happy with the progress several times. An excellent staff for Zerorez.
Rugs dry quickly, no smell, really clean!
The carpet looks great. Sean was really nice. The carpet dried quickly.
Looks great after day 1...we'll have to wait awhile for how we feel down the road.
Technician was awesome!
I appreciated them handling their scheduling faux pas with speed and professionalism. Also, I was scheduled to have an odor treatment for my carpet....while discussing it with the tech just before cleaning he recommended an alternate treatment that would better handle my concern. Thank you for not wasting my money!
Zack was wonderful and kept us informed throughout the process.
The service providers always do an amazing job and are very polite and helpful. I have been using Zerorez since they first came to Bouse.
The tech was very good at his job and professional. Excellent cleaning.
Did a detailed job and the carpets look great!
The stone on the kitchen floor has never been cleaner!
Great service - friendly, thorough, and effective cleaning.
Heather is aware. I have an email confirmation for 5:00 pm, not a 3 hour window, 5:00 pm. Didn’t hear anything till 6:00, they showed up at 6:45. They did a good job, but I felt they may have been in a rush. They left at 8:00 pm.
Adam did an awesome job! Carpets look like new.
Prompt service, quality work and great results!
Carpets look great!
Nick did a great job on our carpets. Best carpet cleaning we have ever had. Highly recommend Zerorez!
Wool carpet steps did not dry for 36 hours which means I guess the water did not get totally pulled out??? Also your system , tho wonderfully scent and chemical free, left a spot where lotion had been spilled earlier and pulled several other stains to the top. The wool carpet is old but the spots I believe should have come out?? Maybe not?? It smells clean and I am sure it is much cleaner. Just not sure because Certified used to get the wool carpet more perked but also they spent 2 to three hours doing it. Hope this helps you.
Thank you for your feedback, it was very helpful! We appreciate the time you took to discuss your concerns with us and although you felt a re-service was not necessary it is still an option for you until 30 days after the original cleaning. We want to do everything we can to make sure you are satisfied with our services and we would be happy to come out and re-clean those areas that you are concerned with at no charge. Thank you!
Alexander was incredibly helpful and did a great job. I would recommend zerorez to anyone I know and will use again.
Professional technician and a superior result, the carpet was clean!
Tyler was an awesome technician- very thorough and considerate of furniture, walls and household goods.
Very friendly and efficient and courteous.