What our clients think of us!

The products is great and so is the service. Thank you

Technician was very helpful and took good care of customers property. Would gladly have same tech back to work on customers multi million dollar aircraft.

Friendly service. Carpets look great!

There were a few spots that still needed cleaned and a stain left permanently on the lab floor. However, Dave came out to check things and made sure the job was done. The reason it’s not a 10 is because the stain and the office smelled mildewy this morning.

Great guy and carpets look great. Used in Colorado and now in Idaho. Dog on the van is awesome too. :)

Customer service

The pricing was a surprise. Too many fees and the ad originally said $39/room. I was charged the advertised price, but then was also charged $65/room for a regular shampoo. Which no chemicals were used for the "shampoo", just water, for $65 dollars, plus the $39, for water. Hmmmm??? Maybe the pricing needs to change?

However, besides that, I was very impressed with the technician. He was very knowledgeable on the topic. He took his time to explain all my questions and did a really great job.

Appreciate the black light, but it's really scary to see that on your floor. Keep it though, really shows what's on your carpet!!

Thanks for your help,
C.

We had a very pleasant result with Zerorez. Our service provider was very thorough and pleasant to work with. He listened to our concerns and provided helpful responses. Our result was excellent.

Service was very good. Products are good. I like that you work on upholstry and mattresses.

I really appreciate the level of professionalism Zero Rez has. Every technician that has entered my house are always very friendly and finishes the job great! I love that my carpets look and smell clean without all the harsh chemicals and no residue is left behind. I have used other companies in the past and all I get is carpets look good while they are drying but after stain reappears and the carpets are stiff.
I will definitely recommend to any friend, family, or colleague.

We have a puppy and zerorez took the pet odor out of our carpet. I highly recommend them!

As usual, a 10 Star service! That's why I keep returning to Zerorez!

We have carpets that are over 25 years old and zerorez is the only company that gets them looking almost new again.

Prompt and efficient.

That you came back at no charge and fix the problem

Eric was efficient, knowledgeable, and did a great job!!

Carpet is not clean and stains were left by tech. I have picts on one example. Needed it for house sale so do not have time to redo before house goes on the market. Would prefer money back.

Excellent results and knowledgeable employees.

Your technicians were professional and personable. They did a great job for us!!

I love that Zerorez doesn’t use harsh chemicals. There were no odors, even after applying the carpet protector. The technician was very nice in explaining things I had concerns about (a difficult stain, matted traffic area, etc), he called before arriving, and was ahead of schedule. I would definitely use Zerorez again for future carpet cleaning and would have no problem referring them to friends or family.

Easy to schedule. Fair prices. Friendly, informative technician.

I have always had excellent service but this time was especially outstanding. The technician who did the work took his time and did a thorough job and explained what he was doing and why.
The carpet was almost dry before he left and he got the majority of the stains out of our high traffic areas which is an accomplishment considering the age of our carpet.
Very respectable nice young man.

I think you should have sent a team of 2 and have more communication with your customers if the employee is running behind.

It's nice to have the furniture clean without the smell and feel of chemicals. The tech was very nice and did a good job.

Good service. Professional and does a good job on stains and cleaning in general.

Carpets seem to stay clean longer. The dirt extractor machine works well as it scrubs the carpets.

your products eradicate extremely difficult stains. I appreciated the honest and friendly service I received. I also liked the respect shown when the technician used shoe covers before entering the house. I would definitely use Zeores again.

very good on both...……..

Technician was very courteous, timely, knowledgeable and thorough. I would definitely recommend Zerorez to others.

Travis was very nice & professional.
He did a very good job.
I would definitely use zerorez again!