- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning specialist was very knowledgeable and took care of all our needs.
great service, on time and the rugs and chairs were really clean. thank you
Too expensive and you really need to send well-trained people. I believe I was overcharged for my service. I was charged for my carpet as If were for two rooms of carpet and I only have one room of carpet. $216 for three rooms in a 14' by 60' trailer is way too much. Last time it was $99 for the same service I liked the outcome and the service man was very polite and thorough, but I think he may not have been trained thoroughly. I will have to look for another provider next time.
Excellent job will call again.
I liove how the carpet looks and feels. You brought an old Berber carpet back to life
The technician was courteous and knew the product. The carpets look great.
Fast and courteous service. Great job, my tile looks like new!
Natural cleaning and fast drying. Great job
Our carpets look great so glad no smell we rented a dryer they dried very fast!
Highly recommend 😀
Everything you cleaned came out looking great, especially impressed with all of the dinning chair stains. We won't have to recover afterall.
Carpet didn't seem very clean. Tech was friendly and personable, but charged for closets without asking.
Great Customer service.
The representative that came out was thoroughly professional and educational in the knowledge of the product and the cleaning products that could be purchased. My carpet feels so soft without that crunchy feel after other cleaners have applied their product.
I will definitely refer and use this company again. No chemicals, no smell. Great job!
Clean always looks like new carpet even though it is 20 years old. The service was professional and informative.
Eric
Quick and like how clean it leaves the rugs with no residue
The carpet cleaner was very accommodating and polite. Did a great job cleaning my carpet.
Tyler did a fantastic job. He was quick, efficient, and very professional.
They clean and work very well
Sean our technician was prompt, courteous and knowledgeable. When he was finished, there was no heavy smell of carpet cleaning agents, just an odorless, clean air smell. Carpet looks and feels awesome-not crunchy, like we’ve experienced with other methods. Very competitively priced.
Communications and the technician were bot very good.
Could do a better job up-front setting expectations on the overall cost. Closets, stairs, hallways (whether small or not) median/large sized rooms all add to the cost and aren't real clear up-front.
This was the first time we used Zerorez and the person who cleaned our carpet was very helpful and personable and answered all our questions.
Overall I am happy with your work. Some of the stains are reappearing already and there was white residue on my center console. All in all my seats look lots better so thank you.
The fact that Larry stayed until the stain was gone.
Liked the idea that we were given a range of the possible arrival and actually being called
one hour before arriving. Dave was courteous, explained the process and recommendation of protection of the carpet.
My carpets look great. Good job.
Really like that you don't use chemicals in your cleaning solution. The carpets smelled fresh and were really clean and soft! The technician did an awesome job! He was on time, and got to work right away. He was also very knowledgeable and friendly!
I was very impressed with Zerorez! I loved the online signup. I then thought your technician Larry Daniels went over and above in customer service; he was friendly and thoroughly explained about how Zerorez cleans without chemicals, he very satisfactorily answered my questions that I had thought of since my signup, he recommended the best regular care of a carpet to extend its life, he suggested but did not pressure me on possibly purchasing the fiber protector, he explained the order that he would use to clean upholstery and carpet sections, he inquired along the way whether I was satisfied with what he had done. The carpet and upholstery looks beautiful and our consciousness has been raised about walking on the carpet with dirty soled shoes and feet. I would 100% recommend Zerorez and have, in fact, to friends and family!
First time that I have ever had a professional come and clean my carpets, and I am super happy that Zerorez was who I called. They were super nice and professional, and they made sure that everything I wanted done was done. I will definitely be using Zerorez again!
Did excellent job and love using you .