- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fine
My carpet looks great! Great service!
David Ford is an excellent carpet tech. Even though your prices are higher than others the process is better.
There's no leftover residue.
Zerorez is amazing!! Thank you! My carpets look great. I would recommend them to everyone I know. Nick was my technician, he was thorough and efficient. Thank you again!
Work well
I already submitted a survey, thanks.
All was very good.
Great customer service.
Great technicians, friendly and knowledgeable!
Representative not only arrived on time, but was early.
He was friendly and informative.
He did a very good job of cleaning our rugs.
You're people do a good job.
Very pleased with the results of our carpet cleaning. The technician was professional and courteous, even applying corner protectors to avoid chipping the walls and woodwork. I have already recommended Zerorez to my adult children.
Customer service was great and they were quick and to the point. Got the stains out easily and odor was removed with a simple topical treatment. Highly recommended!
No odor left.
Nice employees
Professional and friendly service!
Results were outstanding!
I will use Zerorez for all my carpet cleaning needs!
The professional behavior of the employees and their attention to detail. They have been incredibly polite.
I like the detergent free cleaning. Our carpets look great and feel soft. No chemical smell. Our technician was friendly and gave us helpful information about the process. An excellent experience overall.
The two guys that came to clean my carpet did a fantastic job. I'm very pleased with results.
They did a very good job and were courteous and didn't waste time.
I appreciate the fact that no harsh chemicals are used.
It was awesome! He showed up on time and did a walk through for discussion prior to starting. The discussion allowed us to both be on the same page about what was to be expected with the cleaning. The carpet looks great and I would definatley call them again!
I like that there isn't any chemical smell and the carpet doesn't feel crunchy or sticky. I appreciated that the young man, Larry?, Was very respectful and kept us informed while working.
The technician was very nice and worked very hard. I like the fact that they do not use chemicals in their cleaning solution. My carpets look like new again. I would recommend them to everyone, and have done so in the past.
I am so happy with how clean my carpet is! The Zerorez person was prompt and very professional. He did an excellent job and I highly recommend them!
Prompt scheduling, thorough but efficient. Carpets are so clean and stay clean longer.
Extra Attention from the Carpet Cleaners to Spots and Rooms before Starting to Clean
Exact Quote on Price before Cleaning the Carpets
Pointing out any problem areas as they cleaned
Wore Booties and were careful of wood floors
Moved some heavy furniture to clean under or around
Put Blocks under Antique heavy table and rocking chair
Most Polite and Efficient
The Carpet areas dried within 4-5 hours and our family was able was able to move furniture back by evening for us (8 hours)
THANK YOU ZEROREZ ..... Looking forward to having our 5 Royal Carpets Back Soon!!
Professional employees, no chemicals, soft, clean carpet after cleaning.
There was no discernable odors, the carpets got clean (even the pet spots) and dried in short order.

My carpet has never been cleaner! Thank you Erik and your boss!