- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am so happy with how clean my carpet is! The Zerorez person was prompt and very professional. He did an excellent job and I highly recommend them!
Prompt scheduling, thorough but efficient. Carpets are so clean and stay clean longer.
Extra Attention from the Carpet Cleaners to Spots and Rooms before Starting to Clean
Exact Quote on Price before Cleaning the Carpets
Pointing out any problem areas as they cleaned
Wore Booties and were careful of wood floors
Moved some heavy furniture to clean under or around
Put Blocks under Antique heavy table and rocking chair
Most Polite and Efficient
The Carpet areas dried within 4-5 hours and our family was able was able to move furniture back by evening for us (8 hours)
THANK YOU ZEROREZ ..... Looking forward to having our 5 Royal Carpets Back Soon!!
Professional employees, no chemicals, soft, clean carpet after cleaning.
There was no discernable odors, the carpets got clean (even the pet spots) and dried in short order.
Clean and dry. Hard-working service person. Conscientious.
David did an excellent job. Fair price, on time, work done as requested, even on a Labor Day holiday! Our old carpet looks brand new, high traffic area dirt is gone, looks fresh and clean.
Rick did an awesome job and the carpets look great.
Thank you, First name removed & Jack Last name removed
Great service. Loved coming home to a fresh house.
On time, courteous, professional, expert=EXPERT, thorough
No bad smells, fast and courteous.
Experienced, polite technicians who are willing to go over areas a second time just to make sure we are satisfied.
5-Star for Excellence in service, professional attitude & manners, from office staff, Kenna, to technicians, Sean & Charlie, high quality work done in timely manner. Truly employees reflect reputation & pride of ownership of Zerorez Carpet Cleaning Services Boise. Thank you!
Eric did such a great job! Was very thorough, and professional he went above and beyond to take care of my furniture.
Thank you again
The smell of the cleaning product was not overwhelming. The look and condition of the carpets after the cleaning was amazing, considering the age of the carpet.
Great customer service and super job!!
Scheduled quickly, excellent cleaning, polite staff, reasonable price. Thanks!
The tech did a great job and was prompt.
On time and very professional. Carpets were cleaned and all stains removed. Great job!
Professional, thorough and quality work.
No soap or chemicals
The work is done efficiently and on time, and the final result is great.
Tech (Sean) was awesome. Service was professional.
Nice tech, informative. Pet odor seems to be gone, that’s good.
We had two high traffic areas and some pet stains, after the zerorez person was done cleaning I think we will postpone buying new carpet. Our carpet looks great! Service was professional, the work was done thoroughly, and there was no rushing to get the job done. Thanks for a job well done!
Re-service on our sofa couch by Nadir and Larry in restoring the material covering to it's almost original appearance was appreciated. The first cleaning process left lines and dark spots on the material; their hard work in brushing out the cleaning defects produced excellent results. Kudos to both for their extra effort and for a job well done!
Should have a chemical that will completely neutralize pet urine as in discoloration and smell.
I have round some in stores that can be used and now use successfully as long as I can find it.
Thank you for taking the time to fill out our survey and provide us with feedback. We do have a very efficient way of helping to removing pet stains and odors, however it does require additional cost, as our technician did go over with you before the cleaning. This treatment is non-chemical, as this is a large part of who we are. We are a no chemical and no residue company. We have been in contact and thank you again for your feedback.
I love that the techs are on-time, respectful of our home and get the work done well but quickly. I love the results too. My 20+ year old carpets look new!
No chemicals
The technician was very nice and worked very hard. I like the fact that they do not use chemicals in their cleaning solution. My carpets look like new again. I would recommend them to everyone, and have done so in the past.