- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It works!
You came quickly and had a friendly guy do the cleaning. Care was taken with corner guards so as not to scratch the house.
We had three rooms and a sectional cleaned. My carpets are as clean as the day be bought the house (three years ago). Very impressed with our technician, Eric, who went above and beyond to clean our very stained cream colored sectional. Definitely a customer from here on out!
It dried very fast and looks great!!!
Your cleaner was very personable and outlined exactly what he was going to do on each step of
the job. He gave us what I thought was very good advice on how we should proceed on cleaning our hall runner which was a handmade Moroccan rug. The cleaning job he did on our
carpets was the best ever that we have had. He definitely is a 10+ employee.
You did a good job
My carpet looks Great! Sebastian did a great job. He was friendly, thorough and lrofessional.
That you don’t use chemicals
Pet friendly
Accommodating service. Friendly, efficient. My carpets look terrific.
This is the first time using Zerorez and I was a little surprised there was an environment water disposal charge added to my bill. Not knowing how Zerorez disposal the waste once it leave the house, it just caused me to question. I don't have an issue with the charge, I just would like to know up front and not be surprised for first time user. This service was perform on my rental and I am not there to see the end result. I will have my house clean this Friday 10/12 and I would be able to give a better review on the service.
Hi Susan,
Thank you for your review. The Environmental Fee is issued to help us with rising costs of production and transporting the cleaning solutions we use, and the transport and disposal of the waste water. We have tried to be as up front about it as we can- it is specifically mentioned at your initial estimate, we put it in our confirmation email, and it is listed on the receipt. We also have it on our FAQ page. I'm sorry we dropped the ball in explaining to you what the fee was for and that the fee was there in the first place, and I thank you for letting us know that we weren't clear in our communications.
Clean carpets and they dried quickly!
The carpet looks great.
You are prompt, professional, and easy to work with. I also appreciate the phone call with estimated time of arrival.
Nick provided good explanations of how he was cleaning the carpet. He was able to fix the problem of getting out a reoccurring stain on the carpet.
Your technician was thorough and worked quickly.
Carpets look new!
No chemicals and fast service!
My technician was great. I had my neighbor come in and check out my carpet because I was so impressed.
Carpet always smell clean and is clean.
Shawn did a great job. Very nice guy.
You were able to schedule me the next day which was really nice. Your Tec was very nice, showed up on time and did a very nice job. He explained why some of the areas on the carpet did not get as clean as the rest. I was hoping the grout would get cleaner but it is white and is older. I was very happy with your service.
Clean without the crunch
Excellent natural product and service!
Clean carpet thanks
My carpets feel good and smell clean.
The technician was great and was really detail oriented!
Left the house feeling fresh and clean. Technician did a great job.
Very fast and through! The carpets looked great. Got all stains out.
You allowed me to schedule a cleaning in the middle of the night after my young daughter barfed all over our carpet and rug. You were quick to follow up, and Zach was fantastic in coming to our house and quickly cleaning out carpet and rug. At every turn, it was professional, polite and welcoming, and I felt like you would deliver on your basic promise of getting my carpet and rug clean.
The guy was very professional. Told us about the different services that zerorez offered. Was really nice and got right to work. Finished before he said he would have.