- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was early, and did a great job!
Quick and friendly service, stain is removed. Thank you!
Very clean carpet, quick drying time. Sebastian did a great job!
They were on time and called ahead. They explained what our options an didn’t pressure us one way or another. They did a very nice job and we were happy with the results.
The technician was very good about calling ahead of time with schedule updates and did a great job. Thank you!
I like that I don't have to worry about toxins. I appreciate your PROMPT, courteous, respectful servicemen. I loved the look of my carpets when they leave. I will call you again in six months! First name removed
Very nice people and no residue on carpet
I love that my carpets look cleaner with Zerorez that any other company got them! And that your technicians are friendly and professional.
The technician called with 30 min notice, was respectful of our home and time, and did a great job.
A little sad about a few stains that couldn’t be cleaned. One stain just appeared, didn’t know it was there until the cleaning was done.
Quality of service, availability, prompt, friendly
ZeroRez has always been my go to for carpet cleaning. My carpets always are clean with no residue left over. Technicians are always professional and knowledgeable. Thank you Zerorez!
Aidan was terrific - I had a lot of questions about the pet stains from ‘accidents’ in several of the rooms. Aidan answered each of them prior to agreement to treat and his advice turned out to be credible. The carpets turned out wonderfully. The pet odor is gone. The carpets look like new. Thank you to the team.
There is no residue
Helpful, efficient, professional service with results. Our carpets dried quickly and they wonderful.
Thank you, our carpets look great, no complaints. Zach, I think his name was did great job.
tech was friendly and called to see if he could show up before our scheduled time
Sebastian was the best Zerorez employee we have ever had in our home
Zach was great! He was super knowledgeable and I would 100% request for him the next time we have our carpets cleaned!
No residue
David did a wonderful job. He arrived earlier than anticipated which worked better for my schedule. He was quick but efficient and I loved the results. Thank you, David and all of the folks at Zeroerez.
The fact that the carpet dried in a resonable ant of time whereas some take a lot longer. Great job
My husband and I were both very impressed with your employee, Larry, who came out to clean our carpets. He did an outstanding job, and our carpets look wonderful. Thank YOU!
Very professional
Friendly informative staff
Even though I was not satisfied with my cleaning, Zerorez is sending someone out to redo it at no further charge. I am happy that they take my satisfaction seriously and I will use them from now on.
The highest regard for customer satisfaction.
responsive
Product does an excellent job of cleaning , leaving carpet pure with no residue. Technician was very professional, arriving on time and extremely careful not to damage anything. Very well done.
Austin was on time, which is important to me. He was friendly but got right to work. He did a thorough job, asking if there were any trouble spots or anything else I wanted him to do. He was careful, very clean and overall, I was very pleasant and satisfied with his work. I think you have a very wonderful employee there!
Great service and my carpets look amazing.