Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11484 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 18, 2018 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

Very thorough and professional. Would highly recommend.

Report a concern   July 18, 2018 — Rated 10 out of 10 by G.H. Zerorez Boise
What do you like about our products and services?

On time, friendly, fast cleaning.

Report a concern   July 18, 2018 — Rated 10 out of 10 by H.D. Zerorez Boise
What do you like about our products and services?

The Technician was well educated on products and services and did an excellent job in explaining them to me. Sabastian was very courteous and nice. I enjoyed meeting him and felt that the job was in the right hands!

Report a concern   July 17, 2018 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Simple to arrange services when needed. Technician (Kyle) worked hard and did a great job.

Report a concern   July 17, 2018 — Rated 10 out of 10 by Terri Korn Zerorez Boise
What do you like about our products and services?

Sean, the technician, was extremely polite, courteous, knowledgeable of his craft and attentive to keeping our home in great condition while bringing in his supplies. I think the pricing is spot on for the quality of the service. Our carpet which was puppy spoiled is back to "like new". I highly recommend them. Plus they gave my daughter a credit on her account for referring me.

Report a concern   July 17, 2018 — Rated 8 out of 10 by L.S. Zerorez Boise
What could we do to improve?

Service guy was great!!!!! I though prices were a bit high for my area rugs, I guess one price no matter size and I had 3 runners and a little rug. Thought price was sq footage

Report a concern   July 17, 2018 — Rated 10 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

Very friendly and efficient and courteous.

Report a concern   July 17, 2018 — Rated 8 out of 10 by L.M. Zerorez Boise
What could we do to improve?

For the $50-$60 I paid for stain removal, it was just okay. I will consider alternatives next time.

Report a concern   July 16, 2018 — Rated 10 out of 10 by Terrie Brannan Zerorez Boise
What do you like about our products and services?

Technician, Eric, was professional and gave attention to detail. Carpets and furniture look even better than I expected. Great job. Will recommend you highly!

Report a concern   July 16, 2018 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

We have been pleased with the customer service and worksmanship from our Zerorez appointments. Thank you!

Report a concern   July 16, 2018 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

The professionalism of the tech was great! My carpet looks and feels great!

Report a concern   July 15, 2018 — Rated 10 out of 10 by J.P.B. Zerorez Boise
What do you like about our products and services?

Zach was great, informed us of the process and what to expect. Extremely knowledgeable!

Report a concern   July 15, 2018 — Rated 10 out of 10 by Rachel Peterson Zerorez Boise
What do you like about our products and services?

First Sebastian and Zach have been our technicians and always shown up ahead of schedule, helped move furniture, explained ed policies and refilled our deodorizer without fail. They are fair, efficient and cost effective. We would recommend Zerorez to anyone.

Report a concern   July 15, 2018 — Rated 10 out of 10 by R.T. Zerorez Boise
What do you like about our products and services?

Awesome service. Highly recommend

Report a concern   July 15, 2018 — Rated 10 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

Very fair pricing, very professional service, very good quality job!

Report a concern   July 15, 2018 — Rated 10 out of 10 by Brenda Krueger Zerorez Boise
What do you like about our products and services?

The young man called to alert me he was on the way, was respectful, courteous and knowledgeable about the product to clean our carpet and the process. he also informed me about the ability to clean other surfaces in our home.

Report a concern   July 14, 2018 — Rated 10 out of 10 by V.C. Zerorez Boise
What do you like about our products and services?

The end result was great. Zack was terrific - personable and professional. Kept me informed and checked to make sure I was happy with the progress several times. An excellent staff for Zerorez.

Report a concern   July 14, 2018 — Rated 10 out of 10 by L.V. Zerorez Boise
What do you like about our products and services?

Rugs dry quickly, no smell, really clean!

Report a concern   July 14, 2018 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

The carpet looks great. Sean was really nice. The carpet dried quickly.

Report a concern   July 14, 2018 — Rated 10 out of 10 by Nate Wilson Zerorez Boise
What do you like about our products and services?

Looks great after day 1...we'll have to wait awhile for how we feel down the road.
Technician was awesome!

Report a concern   July 13, 2018 — Rated 10 out of 10 by L.G. Zerorez Boise
What do you like about our products and services?

I appreciated them handling their scheduling faux pas with speed and professionalism. Also, I was scheduled to have an odor treatment for my carpet....while discussing it with the tech just before cleaning he recommended an alternate treatment that would better handle my concern. Thank you for not wasting my money!

Report a concern   July 13, 2018 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

Zack was wonderful and kept us informed throughout the process.

Report a concern   July 13, 2018 — Rated 10 out of 10 by B.K. Zerorez Boise
What do you like about our products and services?

The service providers always do an amazing job and are very polite and helpful. I have been using Zerorez since they first came to Bouse.

Report a concern   July 13, 2018 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

The tech was very good at his job and professional. Excellent cleaning.

Report a concern   July 13, 2018 — Rated 10 out of 10 by K.Y. Zerorez Boise
What do you like about our products and services?

Did a detailed job and the carpets look great!

Report a concern   July 12, 2018 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

The stone on the kitchen floor has never been cleaner!

Report a concern   July 12, 2018 — Rated 10 out of 10 by John Adolph Zerorez Boise
What do you like about our products and services?

Great service - friendly, thorough, and effective cleaning.

Report a concern   July 12, 2018 — Rated 6 out of 10 by K.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Heather is aware. I have an email confirmation for 5:00 pm, not a 3 hour window, 5:00 pm. Didn’t hear anything till 6:00, they showed up at 6:45. They did a good job, but I felt they may have been in a rush. They left at 8:00 pm.

Report a concern   July 12, 2018 — Rated 10 out of 10 by Gary Smith Zerorez Boise
What do you like about our products and services?

Adam did an awesome job! Carpets look like new.

Report a concern   July 11, 2018 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Prompt service, quality work and great results!


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