- Phone: 208-383-1000
based on 11484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dave was a great carpet cleaner, very professional. He did an excellent job on all the carpets.
We like the soft feel of the carpet once it dried, no residue!
Primarily disappointed in how little moving of furniture they do and the fact that they didn't even bother to close or open doors to get behind them for cleaning. Very expensive for what appears to be minimal effort, at best. Would not recommend to anyone, or use the service again.
I like the flexibility of your scheduling.
Thank you so much for the duct cleaning! These gentlemen were so professional and careful in our home. They cleaned up after and the air in our home is a lot cleaner to breathe. They did an amazing job. Thanks to Zeroez Boise They were a referral from Perfect Air--they are very trustworthy. David & Kara Deverall
The technician was very professional, asking all the right questions to get the best results. We appreciated his enthusiasm and demeanor so much that we'll ask for him specifically the next time we need our carpets cleaned. Also it was so easy to book online, with prompt email confirmation. Thanks, Zerorez!!
The technicians were on-time and courteous. They worked quickly and efficiently. I loved the results of the rug cleaning! I'd recommend you guys to anyone. Thanks again.
The second service man that came did an excellent job and explained things well. I appreciated the pretreat for the floors to keep the pet smell down.
The gentleman who cleaned my carpet was very professional.
Our technician David was friendly and knowledgeable and did a fantastic job!
Our tech did a great job, he was on time, communicated through text and phone, and the pricing was very reasonable. This is the second time we've used them and will use them again next time.
The knowledgable and professional manner of the technician was incredibly appreciated and helpful. The lack of chemicals, level of clean, and how fresh our house was left afterward was beyond our expectations. We will definitely call and use the service again.
The technician was prompt, through, considerate, and congenial. I would use Zerorez again.
We liked the fact that they were on time and done a wonderful job. The carpets were dry in no time.
Quality of product and service is great. Great technician with excellent customer service skills and very efficient.
Our carpets were dry fairly quickly and much more so than others in the past. The cleaner used corner protections that i hadn't seen used before which I appreciate.
Very professional & knowledgeable and did a great Job. Highly recommend
Friendly and thorough
Easy to schedule, friendly service, quality work.
Steam cleaning and how knowledgeable your technicisns are about your products and services. Had my sofa cleaned for the first time, was nervous but it turned out beautiful!
Initially very accommodating of my time frame needs. Zach called ahead, arrived on time, discussed the price quote to be sure I understood, and was very informative of the progress throughout the process. Both tile and grout look beautiful. Very satisfied!
I love how clean my carpets feel! So soft!
Although the person cleaning my carpets was great the main reason I had them cleaned was due to dogs urinating on the carpet. After the cleaning there was a strong cleaning solution and urine smell that did not go away for a few days, and now there is a lingering smell of urine at all times. When examining the carpet up close in the target areas there is a strong smell of urine worse than before the carpets were "cleaned".
Zerorez is Perfect! Our new house carpets look amazing and are so Clean! Everything was Dry and Fresh really quickly!
We'll be using Zerorez again to clean our home carpets and then put the house up for sale!
Great job. Spot is gone. Thank you.
How the carpets end up feeling.
My name is Name removed. I had my carpets shampooed yesterday I just got home and checked the carpets. They look horrible. (My Dad was here) when the carpets were semi wet they looked good. I am completely dissatisfied! With the amount I paid I excepted it to be done better then it was. I have used other services that have done a far better job not to mention they were way cheaper. I heard your ad on the radio and the DJs seemed to have glowing reviews so I thought I would give y’all a try. I was completely wrong! Lesson learned!
Name removedPhone number removed413
I have found Zerorez to be professional, prompt and very proficient. They arrive within the appointment time range agreed upon. They do the walk through and ask if there are any problem areas, and then they get to work. They cover their shoes, protect wall corners, and are careful of any water on wood floors. They have always given a bit of extra attention to my heavy traffic areas. The carpets are left clean, with no residue, and dry pretty quickly. I like that they do not use detergents or harsh chemicals.
Very courteous technician who did his best to clean the most stained areas.
Fast, friendly, professional and on time. We had a great experience!
We've used zerorez before, and have recommended them. Happy with the job they do.