- Phone: 208-383-1000
based on 11582 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It smelled way better than when other companies have come to clean our carpets! Nice, friendly, non-pushy technitiins that really got down on their hands and knees to assess any pet stains. I appreciated that very much! The only suggestion I have is to give more instruction/expectations about large furniture. I would’ve moved more pieces if I had known they wouldn’t move or put up on the styrofoam blocks.
I would like a receipt for the work done at our home please.
I've only been able to do this with you twice so far and both times the Technician has been professional and friendly. The machine that pulls dirt out of the depths of the carpet is always impressive. We don't always have funds for this kind of thing, so the carpet goes a long time without a good cleaning. Watching the lanes of dirt get wiped out of existence is relieving.
My carpets dry much quicker!
Cleans carpet without leaving a residue. Excellent employees, they wear bouts on their feet. Nice touch
Employees are very professional and the job is always done perfectly
Speedy service and the staff Ive met is awesome!
We've used zerorez before, and have recommended them. Happy with the job they do.
Dave was a great carpet cleaner, very professional. He did an excellent job on all the carpets.
We like the soft feel of the carpet once it dried, no residue!
Primarily disappointed in how little moving of furniture they do and the fact that they didn't even bother to close or open doors to get behind them for cleaning. Very expensive for what appears to be minimal effort, at best. Would not recommend to anyone, or use the service again.
I like the flexibility of your scheduling.
Thank you so much for the duct cleaning! These gentlemen were so professional and careful in our home. They cleaned up after and the air in our home is a lot cleaner to breathe. They did an amazing job. Thanks to Zeroez Boise They were a referral from Perfect Air--they are very trustworthy. David & Kara Deverall
The technician was very professional, asking all the right questions to get the best results. We appreciated his enthusiasm and demeanor so much that we'll ask for him specifically the next time we need our carpets cleaned. Also it was so easy to book online, with prompt email confirmation. Thanks, Zerorez!!
The technicians were on-time and courteous. They worked quickly and efficiently. I loved the results of the rug cleaning! I'd recommend you guys to anyone. Thanks again.
The second service man that came did an excellent job and explained things well. I appreciated the pretreat for the floors to keep the pet smell down.
The gentleman who cleaned my carpet was very professional.
Our technician David was friendly and knowledgeable and did a fantastic job!
Our tech did a great job, he was on time, communicated through text and phone, and the pricing was very reasonable. This is the second time we've used them and will use them again next time.
The knowledgable and professional manner of the technician was incredibly appreciated and helpful. The lack of chemicals, level of clean, and how fresh our house was left afterward was beyond our expectations. We will definitely call and use the service again.
The technician was prompt, through, considerate, and congenial. I would use Zerorez again.
We liked the fact that they were on time and done a wonderful job. The carpets were dry in no time.
Quality of product and service is great. Great technician with excellent customer service skills and very efficient.
Our carpets were dry fairly quickly and much more so than others in the past. The cleaner used corner protections that i hadn't seen used before which I appreciate.
Very professional & knowledgeable and did a great Job. Highly recommend
Friendly and thorough
Easy to schedule, friendly service, quality work.
Steam cleaning and how knowledgeable your technicisns are about your products and services. Had my sofa cleaned for the first time, was nervous but it turned out beautiful!
Initially very accommodating of my time frame needs. Zach called ahead, arrived on time, discussed the price quote to be sure I understood, and was very informative of the progress throughout the process. Both tile and grout look beautiful. Very satisfied!
I love how clean my carpets feel! So soft!
Zach S was simply an Awesome, Friendly and Professional person to work with. He did an AMAZING and caring cleaning job on our whole couch. Thank you so much!!🍀💚☘